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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team Community Team
  • 348 Views
  • 0 replies
  • 1 kudos

Join us at eBay Open UK 2025!

We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...

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User avatar by Community Team Community Team
  • 392 Views
  • 0 replies
  • 0 kudos

seller account at risk for not providing tracking ?

has any one else had this pop up ? i had the message today and i can't see an answer why i am being put up against the wall for this . i know its only 10 p more with royal mail but with some buyers being stingy and not being bothered if its tracked o...

User avatar by Engager
  • 364 Views
  • 15 replies
  • 3 kudos

Unable To List From Inventory For Over A Month

Flagging this again as I haven't so far managed to get anywhere with this issue which started the first week of July. The problem is with the Inventory feature which comes with Featured and Anchor shop levels. Currently we have over 10,000 listings s...

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Ebay staff are sending me offensive messages. This is causing me great distress. How can I stop them

I listed 2 suspender belts with bras for sale. As you know, suspender belts are worn on the waist. But Ebay staff repeatedly remove my listings, saying they're offensive and violating their policies. Their messages say that the waist belts are next t...

eBay Seller Coupon Programme

HiI am just wondering if anyone who has joined this programme would be willing to share their experience of it with me please? Good or bad. I'm wondering in particular whether you have found it to be cost-effective or costly, and if it increased sale...

Royal Mail 48 - Tracking Updates To Buyers

I am getting more and more enquiries from buyers who are telling me I haven't posted an item, all of the items where I get this type of query are posted using RM48 I know this service only updates on delivery and there are no other tracking updates. ...

Estimated Delivery Dates - Incorrect

Just noticed that one of my listings has Next Day Delivery against it (from a Buyer's perspective.)I don't offer this service up front, so I checked behind the scenes. My postage options under my business polices are set up correctly, i.e.- dispatch ...

RM price increases 6th October 2025

Not too bad for the services I use, 5 to 15p increases.Even less reason to use 2ndSP over T48SP now, only 5p difference.T48LL up 5p but now covers up to 1kg.Tracked compensation reduced to £75 though.Our online prices (valid from 6 October 2025) I ge...

User avatar by Helper
  • 96 Views
  • 2 replies
  • 1 kudos

Resolved! Personalisation and text fields

I have sold a personalised product where the customer needs to provide a name to be added to the product. This is what I see for the order, the Buyer Note and Personalisation fields seem to be empty, but there is a field called "Text" and a word ther...

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Available quantity

Is there any way of finding out what is changing my available quantity on my listings. I use Zoho inventory and it's showing the correct stock but eBay isn't on certain items. I've pushed the stock levels and it is correct on eBay for a while but the...

Shipping to US royal mail DDP

US sales represent around 15% of my cross platform business. So I've started an experimental ship to US before peek trial.I'm a royal mail account customer and on Thursday they introduced their Delivery Duty Paid (DDP) service. Its billed as invoicin...

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US Tariffs and State Tax - A California sale

Have received a US order and the customer is in California, I dont know what states have their own import tax but know some do. Ebay have collected a 'Sales Tax' on this order and taken the tax at point of sale. So the packing slip states 'in accorda...

This is a message to the ebay development team

If an ebay employee reads this message, please pass the message on To the ebay development/marketing team Please will you consider making available the personalisation field in the craft category please. It would help sellers receive colour or quanti...

User avatar by Conversationalist
  • 92 Views
  • 1 replies
  • 0 kudos

feedback

Some positive news on Negative feedback removals 2 in the last 2 weeks 1.-- buyer had correct address but wrong Postcode, item was retuned to myself 2. -- buyer had too many INR cases Removed by Ebay over the phone Good result(for a change)

User avatar by Helper
  • 71 Views
  • 0 replies
  • 2 kudos
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