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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Can't edit anything after receiving a bid, complains about changing postage when I've not touched it

I'm trying to add some text to the description of a listing which has bids on it. I realize I can't change the actual description for obvious reasons, but the option is there to add to it. However if I try, I get 3 errors:1) Looks like something is m...

Postage Costs For Listings

Hi, I have just revised a listing with the "Custom postage" option and gone for Royal Mail Tracked 48 at £3.45, I add £0.30p to this to cover the collection cost that Royal Mail are now charging to come and collect my parcels (housebound so cannot ge...

Resolved! Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Hey all, This morning I've had several customers contact me from the US saying that even though they are watching my items, and could purchase them yesterday through the GSP they can no longer do this and all my other items that they are not watching...

Bizarre code when listing

Recently, when I go to "Sell Similar Item", I see not only a new format, but huge amounts of strange incomprehensible computer code in the item description box. Before it was just plain text as you can see me writing now. Now it's "%@,&*....(type her...

Really stressed - buyer has opened a item not received claim

Folks I know this has been talked about a lot but I am genuinely stressed to hell here. I have chronic depression and anxiety and this has knocked me sideways. I sold a handheld pc, a Lenovo legion go back in April. At the time I actually was shocked...

User avatar by • Contributor
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  • 25 replies
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Withdraw payment problem

"Hello, I am experiencing an issue with the withdrawal of my funds. Although I received a notification that the issue was resolved, the funds have not yet been transferred to my account. It has now been four business days. Could you please assist in ...

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

User avatar by • Conversationalist
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  • 5809 replies
  • 345 kudos

Hi, is anyone else fed up with this ebay buyer protection fee they add on top of sellers price?

I have been selling (and buying) as a private seller, for years on ebay, with hardly any issues. But this buyers protection fee added to my selling price is seriously putting buyers off. Personally I think it is just another form of the old listing f...

User avatar by • Contributor
  • 123 Views
  • 2 replies
  • 6 kudos

Resolved! EBay asking for national insurance number

Hi everyone, I recently joined for like 1 month and I start selling as a private seller , and now eBay is asking me to provide national insurance number."New UK digital sales reporting legislation requires sellers with 30 or more sales, or who have s...

Resolved! Buyer Protection

Just noticed all my items listed this week Ebay have increased my starting price by 75p+ 4% this will impact on my sales as some items are listed low to sell. If Ebay want to get Buyer Protection from the Buyer they should add it at checkout so not t...

Resolved! Ebay automated feedback.

On my other selling account, Ebay have started leaving 'Automated Feedback'.I know this can be overwritten by the buyer if they choose to leave feedback. It says ' Order completed successfully, tracked and on time'That's a lie. The little bits I sell...

Simple delivery oversize parcel

Hi. Seller novice here. How do I post a 122x23x23 parcel when Simple Delivery option is mandatory and max size is 65cm? Do I end up paying excess postage at Royal Mail?

Some recent observations

Ok, I've been on eBay as a buyer and seller (private) for about 26 years. As a response to eBay's mess across a range of issues I decided to close all my auctions about 2-3 months ago. It's had some interesting results, for me, it feels liberating no...

Simple Delivery - Where is the 2kg to 10kg Option

I am listing a couple of items that weigh in at around 3kg. The only postage option I am given (using simple delivery) is up to 15kg at a cost of over £12! According to eBay there is a 2-10Kg option at around £6 but this is not shown. Anyone got any ...

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