eBay Help
Postage
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

UK Seller News: April 2025

Stay ahead of the curve with our latest updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

IE Seller News: April 2025

Stay ahead of the curve with our latest updates.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Resolved! URGENT ebay Simple Delivery is missing the 'small parcel' size, the most used size for clothing

I truly hope eBay look at these posts and can fix this very basic and I believe major problem. The simple delivery size and weight options are missing the size of Royal Mail small packet which is the most used size of packet clothing and small goods....

Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Error creating a postage label but cant edit the address

I am trying to create a postage label for an order via ebay. However I get an error saying: "Your Post to address contains some errors that need to be fixed before purchasing the label. Please note that you may not be covered by the eBay Seller Prote...

User avatar by • Contributor
  • 583 Views
  • 5 replies
  • 1 kudos

Simple delivery postage charges

Previously I had used In-Post to deliver most of my items - it's a relatively expensive option but very convenient. I used to charge £5.60 at cost for a large package 2-5kg. Simple delivery forces me to charge £7.27 for using one of their much less c...

Simple Delivery and buyer request to delay postage

UK based and Private seller so simple Delivery only. I have sold an item, Evri label chosen and the buyer wants me to post in 10 days not immediately which is fine. Will the Evri label still be valid? And will Ebay be cross with me for having late po...

User avatar by • Contributor
  • 173 Views
  • 4 replies
  • 0 kudos

Resolved! Problem With customer Selecting Evri

I had a customer who could not bid on an item and I spent so much time attempting to sort this out either by fruitless chat to a robot or speaking to people in the Philipines, Germany and South Africa. Hours and hours. Eventually customer said that s...

Cancellation of postage

I used the new simple postage option that estimates the cost of postage for similar items. I received an order for a tent and when l went to print the label l noticed that the postage cost had gone up from £8 to £13.63! I was still prepared to pay th...

User avatar by • Member
  • 59 Views
  • 0 replies
  • 0 kudos

Order sabotaged by advisor over 1 star rating

Hi, I don't post often because I've never really felt the need, but I am in a brand new situation and unsure what to do next. I'll supply some background context and then explain the issue as I go along. This all started when a buyer from Jersey made...

Postage details

My buyer is getting a message that I won't post to his location. We've both been on the customer service chat and got nowhere. Apparently, I have to change my postage details, but there's no way to do that. I can't send an invoice and he can't make p...

User avatar by • Contributor
  • 90 Views
  • 2 replies
  • 0 kudos

Why I prefer to opt out of simple delivery

The problem with eBay fixing postage prices is that like many other sellers I add a small ammount to the postage to cover boxes and packaging. Everything I sell is boxed and packaged in bubble wrap which costs money.You may say, add it to the price b...

First use of Simple Delivery

Ok so having read loads of posts on these boards, I wanted to try the new SD that lots of people were up in arms against, so I listed an item to see for myself. (Only used RM48 previously taken to PO).My local PO accepts Evri parcels so no difference...

problem with postage

I have both lots of postage stamps on eBay, usually more than 1 stamp. They have all been posted in 1 envelope with 1 charge. I have just tried to buy 2 stamps from a dealer at the same time and at the checkout there are 2 charges, with no way to com...

Got Postage related questions? Start here:

Featured Posts

Top