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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
  • 707 Views
  • 0 replies
  • 2 kudos

Resolved! Option to send invoices disappeared

Option on sold listings to ‘send payment details’ has disappeared and I’m unable to send people invoices for combined orders like I normally do. I did a live chat with customer service, but I don’t really think they knew what I was talking about. I h...

Resolved! National Insurance Number

A quick post and a straightforward question. From January 2025 , which begins tomorrow, Ebay have to pass your details to HMRC if you sold 30 or more items in 2024. Have they requested your NI Number yet? Only asking because they have not asked for m...

User avatar by • Experienced Mentor
  • 10452 Views
  • 52 replies
  • 0 kudos

AND IT JUST GETS WORSE - FORCED TO CANCEL ORDER

Hello, I had sold an item on the 21st March and there were no problems. On 24th March I sold an item with a value of £191. Today 25th I packed the item up and would have been posting within the hour BUT when I went to print the postage label - RM24 M...

Resolved! EBay asking for national insurance number

Hi everyone, I recently joined for like 1 month and I start selling as a private seller , and now eBay is asking me to provide national insurance number."New UK digital sales reporting legislation requires sellers with 30 or more sales, or who have s...

What's happened to postage options?

Went to list something just now and the post service options have completely changed since yesterday. I usually list with free post (I then select yodel as that's my nearest/best priced drop off centre), but there's no option to offer free post. I'm ...

EBAY HAVE FINALLY GOT RID OF LOW PRICE SELLERS

YES AFTER 10 YEARS OF SELLING, EBAY HAVE FINALLY PUSHED LOW PRICED SELLERS OFF THE CLIFF, I SELL RECORDS AT 50p EACH AND WITH EBAY'S BUYER PROTECTION IT BUMPS THE PRICE UP TO £1.24 WHICH IS MORE THAN MOST OF THEM ARE WORTH, WHO'S GOING TO BUY A £1.50...

User avatar by • Contributor
  • 1462 Views
  • 30 replies
  • 2 kudos

New Buyer Fee = Good News For Private Sellers!

Now that ebay are adding this extra fee maybe they will actually allow private sellers to sell!Now that the buyer has to pay a buyers premium, ebay will be making money off the private seller from the sales!The more ebay push private sellers to reach...

Resolved! Having to opt out of Simple Delivery on EVERY LISTING

OK so listing some items tonightgood news first - even though Simple Delivery is now being pushed I can opt out to custom settings and select my standard shipping ratesbad news - I have to opt out of Simple Delivery every time I list even though I am...

User avatar by • Engager
  • 3724 Views
  • 75 replies
  • 10 kudos

Resolved! HMRC tax on £1000 sales

Does the £1000 p.a. sales figure include postage? I sell low value items & the postage is usually higher than the value of the item. On £1000 sales i'd be lucky to make £200 profit. Seems the end of Ebay for sellers like me.

User avatar by • Not applicable
  • 65903 Views
  • 225 replies
  • 14 kudos

NEGATIVE FEEDBACK REMOVAL REFUSED

Hi everyone its just getting frustrating with eBay and wondering if anything can be done or someone else have experienced this before, we sell parts and every part we sell we check the fitment by asking customer the car registration so that customer ...

User avatar by • Contributor
  • 323 Views
  • 4 replies
  • 0 kudos

Buyer Protection

I'm having my first dispute with a buyer for a long time and the first under Buyer Protection. They claim a DVD I sold is faulty although I tested it before listing and they said they couldn't contact me although I responded to their original message...

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