Not received payment for my sons compute steering wheel and pedals

I have sold my sons Thrustmaster computer steering wheel and pedals. It has been posted and delivered.  I have still not rceived payment after approx 1 week.  I checked my bank and visa accounts nothing yet.  How or who in e bay can i escalate ths to please? Regards Nick

Message 1 of 10
See Most Recent
9 REPLIES 9

Not received payment for my sons compute steering wheel and pedals

Not received payment for my sons compute steering wheel and pedals

If the buyer has paid and ebay are holding the money it will be released 2 days after tracking on ebay  shows delivery.    However your account may be classed as a new seller in which case the money will be held up to 30 days.

Message 3 of 10
See Most Recent

Not received payment for my sons compute steering wheel and pedals

Funds from sales are no longer automatically paid into your bank account. You have to manually request a transfer of 'Available Funds'.

Message 4 of 10
See Most Recent

Not received payment for my sons compute steering wheel and pedals

That's absolutely right, however transferred some selling funds from ebay to my bank account today using the ebay app and got the message below:

 

1.png

Message 5 of 10
See Most Recent

Not received payment for my sons compute steering wheel and pedals

What does "learn more" say ?.

Message 6 of 10
See Most Recent

Not received payment for my sons compute steering wheel and pedals

I didn't click on it, just did my withdrawal but when I see it again, I'll take a screenshot and upload.

 

Good the payouts will revert back to automatically being transferred, now if they'd just quit it with the wait time.

Message 7 of 10
See Most Recent

Not received payment for my sons compute steering wheel and pedals

The payment scheme is not being reverted, that is a reminder from Ebay for those that have a positive balance in their account. It's a scheduled payout that only happens 3 or 4 times a year. 

Message 8 of 10
See Most Recent

Not received payment for my sons compute steering wheel and pedals


@cbclassicbuyer wrote:

The payment scheme is not being reverted, that is a reminder from Ebay for those that have a positive balance in their account. It's a scheduled payout that only happens 3 or 4 times a year. 


Absolutely right.  I think it happens every 3 months.

Message 9 of 10
See Most Recent

Not received payment for my sons compute steering wheel and pedals

Auto pay outs - 

As a reminder, if you don’t use or withdraw your balance, we’ll automatically send your available balance to your bank account on the first Tuesday of every January, April, July and October.

Message 10 of 10
See Most Recent