Seller News: July 2025
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Forum Posts
First time having someone request a refund…dodgy?
Hi, I sold our Dual Fuel Rangemaster oven today. It was collected by the purchaser this morning. The purchaser has, this evening, requested a refund claiming that the item isn’t as described. The purchaser wanted the ovens to be electric, but one is ...
Damaged Return
Hi allI sold and item which the buyer states is not as described, I accepted the return and sent label. The buyer then waited until the last day to post back.When it arrived we opened it immediately, it is damaged badly and parts have been swapped ou...
Royal Mail lost a £1600 item, now what?
My buyer says they received an empty box when i sent them a RTX 4090, they provided me with pics including the label so i know its legit, i have tracking number and receipt from the post office. I suppose he could have just taken it out and photograp...
SIMPLE DELIVERY - EXEMPTIONS
It has been my understanding that certain goods (eg collectable postage stamps, postcards etc) and low value items (ie nunder£5) are not subject to the imposition of Simple Delevery and that sellers can still select their custom process of delivery.I...
Simple Delivery package size not large enough - Ebay changed an old listing
The problems with Simple Delivery, seem to be never ending. When I listed a large painting, I was able choose ParcelForce. Just accessed my listing now to reduce the price and see that eBay have changed it to 'Simple'. Not even the largest size liste...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
I’m a buyer being scammed
Hi Firstly thanks for taking some time to read this. i sold an item valued at £500, I accepted £425. the buyer is saying I sent the wrong item. (they took the original item & replaced it with something else) i am 100% certain I enclosed the right ite...
Selling restrictions for no apparent (fair) reason
Hi everyone,I’ve been trying to resolve an issue for weeks now and I’m honestly reaching a point of frustration, so I’m hoping that someone here – perhaps eBay staff or an experienced seller – can help shed some light on it.I'm a long-time eBay membe...
eBay will only allow seller do cash on collection
Buyer won item and therefore contract to purchase.Buyer willing to pay and tried paying via PayPal several times, however eBay will not allow it.Seller happy to be paid via PayPal and stated when placing the advert eBay would not allow him to do so a...
Counter Offers switched off.
Hi, Has anyone noticed that when you send offers to buyers and have "counter offers" switched off , buyers are still able to make them.
International retune
Sold an item to a buyer in France through the eBay international shipping programme the buyer wants to return the item claiming INAD, although I’m not totally happy with that I’m happy to accept the return how do I go about doing this as the only opt...
Promoted Listings General - Attribution Changes (Multi Variation Listings)
The new ads are working just as expected (for eBays benefit of course) I have 250 different size/thickness options on a few listings and they all are being charged at a promoted rate. Ad's have been configured and set up again into a low, medium and ...
SIMPLE DELIVERY AGAIN!! EBAY CAN MAKE IT SIMPLE!!
I mainly sell media from my collection I ALWAYS use Evri because it is convenient for me and it covers 90% of the stuff I sell up to 1kg I offer free postage saves complications and my wife works opposite a drop off point. I have never really had a p...
Simple delivery and Royal Mail's Bring my Label collection service.
So simple delivery does not offer Royal Mail's bring my label service. When buying a parcel collection Royal Mail give the option of bringing you the label as well so there is no need to print anything. Simple delivery has taken away the Royal Mail b...
Buyer won't collect item, but has paid. What now?
I sold a large heavy item on eBay which was listed for collection or courier at buyers expense. The winning bidder sent a message asking me to generate an invoice based on collection (so £0 postage). Since then I've been in contact with them every 48...
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