UK Delivery Details Issue... | Seller Central

wysiwyg_steve · 2026-03-31T04:36:22.856000Z

So, just got off the phone to eBay after being told there's been an issue since the 29th re the Delivery Details section. I've selected Postage Only / Large Letter (it's a CD) / Custom postage (it's a quid cheaper than Simple Delivery). Selecting 'List it for free' at this point brings up an error message - "Looks like something is missing or invalid. Please fix any issues and try again." The Delivery Details section states - "Please add at least one valid postage service option to your listing." At this point the wheel comes off. Selecting 'Add primary service' results in an empty box appearing with yet another error message Entering 'Royal Mail' in the field and searching results in ' Search results - No postage services found'. It was at this point the Customer Service Agent revealed that there has been an issue since the 29th regarding this and on my querying her she confirmed that yes, it was indeed a UK only issue. I'm now awaiting a 24 hour callback for a status update. Props to eBay for at least having the option to call up and speak to an actual person but this is a pretty poor performance from a firm as big as eBay..

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UK Delivery Details Issue... | Seller Central | eBay UK