Simple delivery refund | Postage

viv6399 · 2026-03-26T16:22:07.534000Z

So for one of my listings, I put the postage as free for the buyer. When the item was bought, I did not use the Simple Delivery postage label. I have been trying to get a refund on the postage label cost that was automatically deducted from my eBay balance. I've filled out the simple delivery refund form (https://www.ebay.co.uk/claims/simple-delivery/refund/seller) twice now around 10 days ago and have not received a response, I don't even think you can check the status of the these requests. Just wondering what the next step is to get a refund.

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