Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
If EU buyer pays via bank transfer what happens with IOSS / VAT?
If an EU buyer wins an auction for an item under £100 and pays via ebay then usually the buyer's local VAT % is added to the payment and the IOSS number added to the order. What happens if the buyer instead pays via bank transfer? Am I right in think...
Accept a return for damaged item ?
Hi everybody,I sold a food processor in early April. It was returned to me as the newsagents would not accept it as it was too big. I asked the buyer to split the cost of redelivery as it was not my fault,neither his fault. He refused,so I took the h...
Resolved! UK Ebay listing failure now showing as selling in America?
I am based in the UK and listed two items. There is a reoccurring issue where Ebay listings keep failing. I have now found that the two items are showing being listed in US dollars and the shipping is only through UPS? How do I amend this to UK £s an...
Feedback
Ebay's feedback is not fit for purpose. Sellers cannot leave anything but a positive review. Really???? Come on Ebay. I am an intermittent private seller of my own stuff only and never had a problems. However, there are a lot of sellers on here that ...
Resolved! Sold first item and buyer want return it to me (reason: wrong item)
Hello, ITEM IS CORRECT HE ORDERED. I`ve tried to sell some home appliances modules (quite expensive and niche things), suddenly i did first sold.Before sending i communicated with buyer, he told that he bought module for another model washing machine...
NON paying bidders
The feedback system is no longer fit for purpose, Ebay may as well scrap it. Cannot leave negative feedback for poor buyers, what is the point. I would not sell to any repeat offenders if I knew who they were. As usual ebay looks after buyers, but se...
Resolved! Final fees too high
Hello AllI have just sold a low value Item on Ebay for £10.70. I received message from ebay advising me that a £6.09 payment was sent to your bank account. I have calculated that ebay deducted £4.61 from the final value fee. I have calculated this to...
Items from Thailand
Can I sell items listed on my eBay UK shop and ship them from Thailand
‘Empty box’ return
Today I received a return. Item sold, iPhone 15 pro, brand new and sealed. The reason for returning was that the phone doesn't switch on at all. When I received the return, the package contained a packet of wipes and 3 batteries, I assume to help mak...
Resolved! Massive drop in sales
We sell on both the main platforms and mostly they would be level in terms of sales , until a couple of months ago , when ebay sales just fell off a cliff , I had to check that our listings were still there . Has anything bizarre happened ? Anyone el...
Funds on hold item sent How long before I get paid?
Hi again all, I've been selling on eBay for around 4 months now. I've sold a decent amount of items, have great feedback and dispatch items same day. I posted on here last week after my funds got placed on hold. It's happened again but this time as t...
Fraudulent returns
So in the last couple of months I sold quite a lot of phones and I had a small supply of brand new sealed phones. With these, I've had a nightmare on eBay. Some of them were bought by genuine buyers but around half were by fraudulent buyers. They wou...
Click & Collect issue. Buyer says they heard nothing. I have proof it was delivered.
I wonder if anyone can help me as this is the first time this has happend in all the years that I've been a seller. I'm a private seller, not a business seller. Someone bought something from me on the 29th June this year. I packed up the item & print...
IS EBAY PUTTING SALES LIMITS ON SELLERS
I'm pretty sure that ebay is putting a limit on sales for some sellers. We have been trading on here for 20 yrs and for the last few years have been suspicious on whether a sales limit is in force, so for the last 2 yrs we have been testing out this ...
Resolved! I bought an MDM locked Macbook- what can I do?
Back in December I bouught a Macbook Pro. It seemed absolutely fine but when I decided to sell it on as the memory wasn't as big as I felt I needed, I tried to clear the macbook only to discover that it was MDM locked. I read that uninstalling the OS...
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