Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Where has the send invoices option gone from awaiting payments
I cant combine postage and invoice anyone because the send invoice option is now missing from the awaiting payments tab??? whats going on ? has it been moved because i cant find it.
Ebay buyer protection fee? Genius move or own goal?
I've got a lot to unpack about ebays recent performance so please scroll on if long stories bore you.So I've seen a couple of threads on here about the new buyer protection fees but other than a couple of tiffs between the "die hards" and the "have n...
Hidden listings due to policy violations
Since 1st March, I have had a total of 5 listings hidden "due to policy violations". I have had a total of 3 prolonged chats with support (after spending a lot of time getting past the bot) and appealed all 5 .The listings have been active and unchan...
Sold collection only and now being expected to pay returns label
Looking for advice, I sold a large item on eBay as collection only and seller does not accept returns, buyer lived 3 hrs away and I drove an hour to meet them and they had the opportunity to check over the item, chose not to and drove off they are no...
Boasts
I just have to laugh. I was searching for stuff (just random browse) and several times I came upon the word "boasts" in the descriptions. I thought who uses that in a description? Like maybe on a game show The Price is Right or something. Then I disc...
PRIVATE SELLERS NOT WANTED ON EBAY
The new regulations on ebay to arrive in February just prove that they are trying to convert Private Sellers to Business sellers. Buyers will noe have to pay ebay for expensive postal and courier rates which I know that I can get cheaper through Roya...
Two different sets of International Tracked for Canada and Australia on Royal Mail Online Prices pdf
Looking at the Royal Mail Price Guide April 2025 pdf ;On page 9 they show specific Prices for Australia (which is in World Zone Two) and Canada (which is in World Zone One).However, these figures differ, a lot, from the figures they show for each Wor...
Confused over needing NI number and allowances
My non-related business *completely* died in May last year but I still had a huge tax bill from the previous tax year to pay off, so resorted to selling off a lot of my prized possessions on eBay to soften the blow. Today, I just got a notification a...
Organic Views Versus Promoted Listings
We are using promoted listings and have done for the last 5 years and we use quite a steady percentage of this, over the last few days i have noticed that our organic views are nearly 50% more than our paid promoted listings, has anyone else has this...
Funds on hold item sent How long before I get paid?
Hi again all, I've been selling on eBay for around 4 months now. I've sold a decent amount of items, have great feedback and dispatch items same day. I posted on here last week after my funds got placed on hold. It's happened again but this time as t...
Combined post/costs
I mainly sell stamps from my collections built up over 50 years. A great many of my lots are only £1. I charge 99p p&p. With the new buyer protection that £1 stamp is far less attractive as it’s going cost almost £3 all in. My sales have dropped off ...
Royal Mail increases April 2025
https://www.bbc.co.uk/news/articles/cwygl9vj28do
I WAS TOLD I HAVE TO WAIT FOR 40 DAYS FOR MY PAYMENT FROM A BUYER
I post an item to a seller last Saturday 8th February the tracking never was scanned the buyer had the goods on the 13th February I asked to leave feedback to say have item. I waited for ebay to call me. I had a call from a guy in Germany, so he had ...
Buyer Protection Fee Woes
I see the Buyer Protection Fee has been added to our items for sale (not for the toys category yet). I know that if someone opens a not-received case for an item and then rings Ebay, that Ebay will often refund them out of their own pocket. Thus enco...
Latest blow to postage - Evri and Inpost.
Well I came across this last night in person. Having hardly sold a thing for weeks I had a sale of an instruction manual for a device. Put it in a mailer. printed my usual Evri Lable. Drove to sainsburys , scanned it on the inpost locker and got a la...
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