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Seller News: July 2025

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Resolved! Refunding buyer

A buyer bought a vinyl record from me and requested a refund with the reason being " I just don't like it ". They have requested a refund for the item £1 + postage £1.90. Do I have to refund the postage, and do I have to pay the return postage? They ...

User avatar by • Contributor
  • 427 Views
  • 11 replies
  • 0 kudos

Simple delivery wrong label

After faffing around with 'simple delivery' (been here 24 years) II listed an item which eBbay decided would charge the customer either £3.38 or £4.00 depending which service the customer wanted.Ok I'll go with that...then the item sells . Buyer sele...

Resolved! Is bring my label now available?

I’ve just copied this from a latest updates thread posted by eBay on 17th July.Home collections with Simple DeliveryWe’re excited to share that you can now book a Royal Mail home collection directly on eBay, at no extra cost. Once booked, the courier...

Hidden listings due to policy violations

Since 1st March, I have had a total of 5 listings hidden "due to policy violations". I have had a total of 3 prolonged chats with support (after spending a lot of time getting past the bot) and appealed all 5 .The listings have been active and unchan...

Royal Mail Parcel Collection

One of the concerns expressed by some private sellers about the forthcoming Ebay Simple Delivery (if it is compulsory) is whether it will be possible to book collection of the parcel from your house. Doing a little bit of research, it appears to me t...

Resolved! how do I cancel an order that I have previously declined a cancellation request on?

As I say, I previously declined a cancellation request in good faith but the buyer has messed me around so when I try to "cancel order" now, the system won't let me as "a cancellation already exists". I don't want to refund them as I haven't got thei...

Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

User avatar by • Contributor
  • 14407 Views
  • 246 replies
  • 112 kudos

Sales Are Too Slow Jun 2025 -

Hello everyone, how are you doing? I see many sellers are facing slow sales right now—it’s really difficult, especially when you have to pay for warehouse rent and other expenses. In my case, I have almost 1,000 listings and only get less than 17 sal...

User avatar by • Contributor
  • 1713 Views
  • 14 replies
  • 4 kudos

Ebay Offensive Material Policy Regarding Nazi Emblems

Recently placed an ad to sell my German Naval Clock.The dial has a 3mm Swastika which I covered with the Clock hands (see image).My ad was immediately removed by Ebay,saying it contravened their Offensive Material Policy by displaying a Swastika.OK t...

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