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Seller News: May 2026

Your May Seller News is here

We’re Coming to Nottingham!

The eBay Business Roadshow is heading to Nottingham and the energy is building.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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hacked account case closed

case closed as the 30 day money back had expired but just got in contact with the seller and got this reply Hi. If this wasn't you, please contact your bank's fraud department ASAP to get your money back and dispute the transactions as the orders hav...

Return postage refund

Hi all, I sold an item, the buyer claimed that it was not working but it was in perfect working order. I spoke with ebay support and they advised to accept return and report the buyer to claim the postage money back. And so I did. I have just spoken ...

User avatar by • Contributor
  • 189 Views
  • 4 replies
  • 1 kudos

Listing item time scale

Hi All Please can anyone advise.. I have an item listed but im not sure if I chose the correct time scale I wanted 7 or 10 days I listed it as a Buy in now Best offer ... & this has been listed for renews in 25 day can I not list best offer for speci...

User avatar by • Contributor
  • 155 Views
  • 6 replies
  • 0 kudos

Has Custom Postage Now Gone ?

Please can someone offer some advice.I've read that we can opt out of the Simple Delivery and still use Custom postage but I cant see the Custom Postage option anymore when adding a listing ?I've tried this on new listings, revising a listing, listin...

User avatar by • Conversationalist
  • 17255 Views
  • 114 replies
  • 2 kudos

Day 27 and still waiting ….

I sold an item on the 31st of March and buyer asked me tk cancel order as he had entered incorrect address on eBay.I paid for postage of £3.42 (seller pays - free postage for buyer).He corrected his address on eBay, I relisted item (even thou eBay sa...

Policy Violation - Help please

I listed a vintage Mappin & Webb cutlery set, all listed correctly and listed the postage as Royal Mail tracked 48 with age verification.Listing was removed by eBay as a policy violation as it contained bladed items and required a postage listing wit...

In-Post locker confusion and nightmare

I always post via Royal Mail. Today I had two packages to send and to my horror although one was the usual way with a QR code for RM the other told me to use In Post and sent me a QR code. I have never used lockers before and don't know how to or ind...

Being charged for a item i was told not to send

So about 8weeks ago I had sold a item and within seconds of selling it got a warning form ebay not to send aw engage with buyer as it looks like a scam and took down there ebay account I was then geting messages to post it witch confused me so I reac...

User avatar by • Contributor
  • 296 Views
  • 2 replies
  • 0 kudos

Evri price increase:

Evri have upped their basic postage by 5% but my listings are still showing Evri postage as £2.94. Sold something this morning and Evri postage was £3.08 or thereabouts but looks like the purchaser is only paying the £2.94 as per the listing.I have t...

User avatar by • Contributor
  • 185 Views
  • 2 replies
  • 0 kudos

Unable To Edit Listings Again.....

I am once again unable to edit any of my existing listings or create any new listings. Anyone else? I've tried clearing cache, using a different browser, using a different PC etc. and all get the same error in the screenshot provided.

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