Your February 2024 Seller Update
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Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Hi all, i have recently started selling on ebay against many words of concern from various small business owners i have connected with. I recently sold a brand new sealed hoover to a chap that had been openly communicating with me about getting other...
Olympus camera 166409204997 Returns case 5327661781I sold a camera (listed uk buyers only) with a stated serial number, on 31st Oct '23, but it was bought by a buyer in Georgia, Eastern Europe, with a delivery address in Finchley, London. This was of...
Hi, the buyer bought the lawnmower on February 25, 2024 for £399. After 2 months, on April 24, he writes to me that he used it for the first time (if this is true) and the mower stopped working after 2 hours of use. The mower was sold as used, in ver...
hi fellow sellers, this morning my labels have a proof of postage attached to most labels which stops me using my label printer, im having to resort to a4 and tape, is there any way of removing the proof of postage and return to just the label to use...
Hi,I sold an item which I stated that was non refundable, but the buyer still wanted a refund and selected the reason as "item not as described". After a conversation I realised that he has not read the description. Anyway, I offered him a partial re...
Can someone confirm when they have stated "starting January 1st 2024" they will being to share all data with HMRC does that mean that all sales starting from Jan 1st 2024 will be shared in the new format? I know historically that they have shared dat...
After years of no problems i am being charged £3.18 frequently for items well under 1kg with claims they are at least 1240g which is wrong as i have started double checking on checked scales.Will no longer use Evri as it means i'm selling at a loss.T...
Hi everyone Is anybody have problem with selling. From yesterday 0 sales and when talked with them again said its everything fine. I am selling everyday between 5-8 items per day, But from yesterday something hapenned, just stopped. :(. I have lots o...
He is asking for me to refund postage. I never charged postage and I paid £2.94 for evri postage. Buyer is claiming that Evri charged him postage as soon as the item was tracked. I don't see how this would even be a thing so either he's at it or is c...
We received negative feedback today from a buyer called The feedback was hugely unjustified as we sent a quality item made above the industry norm, they then left a stupid comment comparing our item to a rizla !! i have since checked and this buyer i...
Is anybody else having issues with collection codes not working? Invalid code, according to the app. It's definately not an invalid code, I got it from the buyer directly from their phone while they were standing here. I have marked it as dispatched ...
I think us sellers need to lobby against ebay rules regarding returns. They shouldn't be automatically approved as by UK law there is certain situations that a business can refuse the return. I have had two issues with this lately, the first was an i...
Ebay collection codes now cover you for collection in person sales in the event of an Ebay INR case. However, what would happen if the buyer was to open an INR case through Paypal? Paypal would not recognise the Ebay collection code as the tracked de...
Just been to the Post Office and the new Tracked 24/48 at Post Offices as listed in the new 2nd April Price list is not on their systems yet, and looking further into this, I saw a blog in which it was mentioned that negotiations between Royal Mail a...
Hi, I'm trying to list some Adobe software but I keep getting the below message from eBay saying I shouldn't be listing it as it's an unauthorized copy etc. It is original Adobe software with serial number and there are loads of the same listings sol...
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