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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team Community Team
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Buyer Protection Fee Woes

I see the Buyer Protection Fee has been added to our items for sale (not for the toys category yet). I know that if someone opens a not-received case for an item and then rings Ebay, that Ebay will often refund them out of their own pocket. Thus enco...

Latest blow to postage - Evri and Inpost.

Well I came across this last night in person. Having hardly sold a thing for weeks I had a sale of an instruction manual for a device. Put it in a mailer. printed my usual Evri Lable. Drove to sainsburys , scanned it on the inpost locker and got a la...

Buyer protection fee

I understand that eBay has to make a profit but this is just not working. I am having to reduce my selling price by 4% to achieve the advertised price I am seeking, effectively a selling fee of 4%. Buyers seem to be staying away as I have only sold 2...

"Listing Ended"

I just listed an item for auction. It went 'live'. I then went into My Ebay, clicked on 'Selling' and it only showed one item as being listed for sale. I had the actual page open in another tab on browser, so I went to that and tried to 'edit' it and...

Positive Feedback Received Should Dictate To Ebay That Item HAS Been Delivered, BUT... Funds Held

Hi, I sold an item on Ebay just 5 days ago which was only £20.00 + the £1.52 New Buyer Protection Fee to a UK buyer, and I posted it by Royal Mail using the Post Office counter service and paid £3.75 Postage costs out of my Own money, since I offer F...

User avatar by Conversationalist
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New Rule - eBay to hold sellers funds for 14 days

Effective February 2025, ebay will hold private sellers funds for 14 days if the order is posted with an un-tracked delivery service (such as Royal Mail 2nd Class). I think it's a brilliant idea if they want private sellers to leave the platform in t...

Resolved! Unsold items

How long do a list of Unsold Items stay in the list? I had to stop selling due to illness so ended them all, but wondered how long they'd stay in the list before disappearing.

More RM Tracking issues , Seller contacted me.

Had a seller contact me today asking me to mark an item as recived so they can get paid out, the item arrived probably over a week or more ago. But the RM tracking does not show it as delivered. I can't do anything to help the seller. Ebay need to so...

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