Seller Central

Resolved! Posted with special delivery instead of Simple Delivery - tracking was not amendable

Hello i am a small private seller who posted an item with special delivery as it was fragile and I did not use the Simple Delivery and its tracking. I wanted to change the tracking number to the new tracking number that I got with the special deliver...

its not free to sell - false advertising and needs to be taken down.

"It’s now free to sell. What you earn, you keep. We removed fees for private sellers in all categories," Once you sell and item there is a fee applied. Its called a "Buyers Fee". We removed fees for private sellers means, there will be no fees for pr...

Resolved! Refund postage

I recently refunded 2 orders for different 2 buyers as I was unable to locate the items.As both orders were free postage, eBay deducted £3.38 (Royal Mail)and £2.94 (Evri) respectively for labels which obviously were not created as not required.Could ...

Declining sales

I have been selling on ebay for 23 years but this year has been disasterous. I usually pay about 5% on the promotional fees. I resent having to pay this but without it I get virtually no views.I thought things would pick up in November (usually my be...

30 DAY WAIT FOR PAYOUT

I am a business seller of stamps, and as such I use my own postage.Because I refuse to use EBAY 'S postage system they have forced a 30 day delay on my payments.This is despite me having a 100% feedback score and zero unreconciled disputes.I feel thi...

What should i do ?

Buyer paid £55 for an item today and this evening i get this message. Item was sold under Simple Delivery so i should despatch in 2 days. Can you please post this on 5 of January as i am away at the moment , nothing wring with holding it until then ....

Simple Delivery is Discriminatory

I have repeatedly told eBay I'm a disabled private seller. With the new Simple Delivery they're foisting on us private sellers they are expecting us to process purchases in 2-3 days. I keep getting reminders to reduce my shipping time by one day - no...

Resolved! Second account

Hi! I'd like to know if I would be able to open a second private eBay account which would share the same address as my own, and also be in my name - only with a different bank account (also in my name) to the one I currently have linked to my own acc...

Resolved! USA tariff exemptions

Are collectable Victorian Christmas cards and postcards exempt from USA Tariffs ? I refer to items that are ocer 100 years old. Published exemption lists are unclear.

A question about 'Time away' and simple delivery

As we are now seeing the usual issues with late deliveries at this point, I am taking it as a sign to opt for time away. Plus, despite what eBay says on my listings, I definitely cannot guarantee anything purchased arrives before Christmas. I will us...

ebay is becoming just a extension of aliexpress or temu

Has anyone else noticed ebay has /is becoming a extension of aliexpress and temu ? lots of sellers on here are drop shipping from them now. I have been caught out by this a few times now, I can buy from aliexpress or temu myself and get it cheaper. I...

Sold Item but automated postage label not sufficient to cover value of contents

I recently sold a record for £140 and posted it using the automated Royal Mail QR code I was issued. The item has now gone missing in the mail, eBay issued the buyer a full refund without supporting me in any way, and now Royal Mail say the postage l...

Parcel was collected but Royal Mail tracking says it wasn't

HiI sold an item on ebay and used the simple delivery label that I was sent. It was booked to be collected last Friday, which it was. I then had an email from royal mail saying that the item wasn't available when they called. I got straight on to the...

Reasonable postage cost - Average Rating low despite using Simple Delivery

I use Simple Delivery for 99% of my sales, free postage for the other 1% but my average rating shows 4.8 for "Reasonable postage cost" How can it be fair for me to be penalised for a postage rate I have no control over. Anyone suffer similarly and ha...

Buyer says item not fully described

I sold some lurex pyjamas/lounge suitThe buyer says she is disappoined as there are some 'clicks' on the trousers.She says I should have checked it properly and probably why I sold it!I said they were possible Lurex threads and to be expected in a us...