I bought an MDM locked Macbook- what can I do?

[tuannguy_60]

Back in December I bouught a Macbook Pro. It seemed absolutely fine but when I decided to sell it on as the memory wasn't as big as I felt I needed, I tried to clear the macbook only to discover that it was MDM locked. I read that uninstalling the OS may help but it hasn't and the macbook is now useless. I've also spent £70 trying to get it fixed. It was 4 months ago so I can't seem to return it even though the description said nothing about it being MDM locked. What can I do?

[missdollydaydream]

 I've also spent £70 trying to get it fixed

Even if you were within the time frame to involve eBay, you couldn't return it in it's original condition so I'm afraid you are stuffed.

[*vyolla*]

If you can access the device then you should be able to remove it.

How Do I Remove MDM Profile From My Mac?

1. Go to “System Preferences”.
2. Go to “Profiles” or “Profiles & Device Management”.
3. Select the MDM profile you want to remove.
4. Click on the minus sign to remove it.
5. When prompted, click “Remove” to confirm the removal.

Failing that, if you paid with a debit or credit card within the past 120 days you can issue a not as described chargeback via your card provider. 

Or, if you paid with a credit card direct via eBay checkout (not via PayPal) you'll be able to issue a Section 75 chargeback, even if you've gone past 120 days.