Final fees too high

[hambwoy]

Hello All

I have just sold a low value Item on Ebay for £10.70.  I received message from ebay advising me that a £6.09 payment  was sent to your bank account.  I have calculated that ebay deducted £4.61 from the final value fee.  I have calculated this to be 43% fee charged by Ebay.  This was today.  Is anyone else having similar high final Value fees.

This is the 1st time it has happened to me.  There is no way I can list Items where the final value fee is so high.  I would be running at a lost on Items sold. 

[four_mid_able]

I'm guessing you chose to "promote" your item without realising it.

If you look under "accounts" you can find your bill which will give you a breakdown of fee's.

I'm guess one of them will show as "ad fee".

[hambwoy]

Thanks for the reply

I followed your advice and I can now see what happened. I hadn't select the promote your Item" option.

The final fess was £1.67, which in past circumstances would have left a payout of £9.03.

The system deducted the £2.94 postage fee after I had paid for postage and subtracted this from the £9.03 leaving a payout of £6.09.  

In the past the postage was always seperate and it was never taken from the final fees before, hence the reason I was bewildered at the £6.09 payout

[papso22]

Did you pay for the postage using ebay funds?  Some members have reported paying by PayPal and still having the postage deducted from their payout,  but this might be a misunderstanding on their part.

[brookheather]

Check your bank account to see what you actually received - if you paid for postage separately with PayPal then you should receive the £9.03 into your account - I have seen emails before which wrongly stated postage would be deducted a second time but I received the expected amount.

[hambwoy · Accepted solution]

I have checked my bank account and the actual payout was £6.09 so everything is correct.  This just took me by surprise, because it was always done seperately in the past.

[kahac5552]

I've no idea how eBay keeps going as there's other apps like Vinted that don't charge any final value fee, Depop is good but there is a final value fee but nowhere near as high as eBay. I've tried listing things but it's not worth selling with the money I'll end up with. EBay is too greedy! 

[katpoo100]

Very similar. Havent used the site for a few years. Listed and sold something for £35, 2 days ago. 
Total price recieved in my bank £22.86. Was shocked.  Never using them again, cancelled all my other sales on there. 

[candy-king-uk]

I've had a recent email from eBay stating that fees will be raised to 35% from 8th April!!! Like the author of this post our items are low value and I feel strongly that the new fee structure should be weighted. Also how can eBay justify a new fee structure including UK VAT on sale AND postage cost. We already pay VAT on postage. Its just tax on tax!!!

[tressygirl]

Thankfully it' s 0.35%  not 35%.

@candy-king-uk 

[candy-king-uk]

Yes, I'm Dislexic... duh!!

[geopet2456]

I also I have a high charge I have to receive £22.25 but I will receive £16.10 this is absolutely not correct for me this is a huge scam 

If someone has information contact me

Thank You 

[arkwebus]

EBay's fees are 12.8% + 30p.  If you buy the postage through eBay it comes out too. [different if it is motors]

So as an example    £10 sale.   Postage £3 

£10 less fees 1.58 = £8.50 is less the postage if you paid it to eBay = £5.50 is yours

@geopet2456 

[jckl1957]

Did you buy your postage through Ebay?

Fees are 12.8% + 30p per transaction so fees would have been £3.15p

If you bought a postage label as well, that would account for the rest of the money.

The £2.25 you charged for Second Class Signed For would only cover a Large letter up to 100g.  Your item would certainly have weighed more than that so have a look at any other listings.  Ebay postage calculations are not always accurate and it is up to you to make sure you are charging enough.

[geopet2456]

No I haven't bought the postage through ebay I have bought it all from post office 

Thank you

[jckl1957]

Look in Payments and then 'see all' to get a breakdown of how the amount you were paid has been calculated.

[papso22]

Are you looking at the breakdown of costs or the breakdown of the payment?

[pianohammer]

Yes

just sold a higher value item for £600 and eBay charged £97. They added another fee as was a European winner. This really has put me off using eBay to sell. I've been using eBay for over 20 years. They really are making a fortune out of sellers -!! 

i am moving over to vinted where the buyer pays a small fee and the seller gets the full amount paid- no fee. But not as many people looking at vinted-

I think it will take on in the next year or so-

good luck 

[four_mid_able]

"

i am moving over to vinted where the buyer pays a small fee and the seller gets the full amount paid- no fee. But not as many people looking at vinted-

I think it will take on in the next year or so-" Until they start charging fees lol.

[almagam]

Ebay final fees are 13.22%, check ebay messaging, started in April 2024