Seller Central

Royal Mail 2nd-Class Letter – what’s changing and what isn’t

Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...

What are E-Bay doing ?

Totally confused what postage I am to pay for my listings.Today an item i listed 5 years ago at £9.99 sold but I was forced to pay thu simple delivery at £2.72 9. I would normally sent this out with a 2nd class large letter stamp at £1.55.Another ite...

Simple delivery

Simple delivery for items over £20 (everi-royal mail) compensation for lost and damaged is limited … the choice to select a decent courier with an insurance option has gone. Therefore anything sold over £20 is a risk to the seller yet we must pay a s...

New Fees calculation.

OK, I understand that there are new fees applied, and I have just noted that an item I had listed at £9.99 is now listed at £11.11! The odd 11p makes it look a very unappealing price. I could list it at £10.99 and take the hit, but my question is ......

Need Help – Can't Add Tracking After Using My Own Shipping Method

Hi everyone,I accidentally selected a prepaid shipping label for an order, but I actually fulfilled it using my own third-party shipping method. Now eBay won’t let me add the tracking number (UK2740679627) because the prepaid label was already select...

PRIVATE SELLERS NOT WANTED ON EBAY

The new regulations on ebay to arrive in February just prove that they are trying to convert Private Sellers to Business sellers. Buyers will noe have to pay ebay for expensive postal and courier rates which I know that I can get cheaper through Roya...

I've not sold anything since the introduction of Simple Delivery

I have tried to resist selling due to all these unnecessary changes, but after some recent costs, I have some items to sell, but I find it all so confusing now. I just want to send low-cost items via first- or second-class RM postage and higher-price...

Finally. Getting our payments quicker. Thank you Ebay.

Never let it be said that I only ever come here to complain about Ebay. I've just found out that I don't have to wait until two days after an item I sent got delivered. Now we get our payments within 24 hours. Like it always should've been. Thank you...

Resolved! Changing tracking number after YA fiasco

I had an SD item rejected at my local PO (as did many other sellers). I re-sent the item by normal service and submitted a claim for the lost SD postage. However when I tried to update the order with the new tracking number there was no option to Edi...

Sellers Unite Against Simple Delivery

WE MUST FORCE THEM TO ABANDON THIS STUPID, DANGEROUS, RIDICULOUS SYSTEM! I REFUSE TO SELL UNTIL THEY REMOVE IT. THEY ARE DOING IT TO FORCE US INTO MAKING A BUSINESS ACCOUNT! THEY ARE IN THE GOVERNMENTS POCKET! FROM THEIR OWN SUPPORT!

Chosen Evri as only preferred courier but still getting Royal Mail prepaid labels, how to fix ?

In postage preference, Evri is set as only courier option. While creating listing it clearly shows Evri prepaid label will be provided but once item is sold, ebay keeps generating Royal Mail label instead of Evri. Any idea or suggestions how to fix t...

Refunds

Why do eBay take a refund from you - when the buyer has not paid yet - but requested the refund as ordered by mistake.Then ebay take out of your funds.No payment has gone through as of yet - except the payment from my funds for a mistake someone has ...

Updates to eBay’s Promoted Listings programme

I'd love to see how eBay can justify this changed to "promoted listings". (In an email received a few minutes ago.) In future, if anyone ever clicks on a promoted listing, the promoted fee will be charged, even if the actual buyer did not find it thr...

What is the point of reporting a listing if being ignored !

On Saturday i reported a listing both online form and by chatting to Ebay CS. Not impressed as the listing for 2 live chow chow dogs is still up and running days later! IF Ebay do not remove this listing immediately then no point in reporting others ...

Resolved! Post Office Issue with accepting parcel with Simple Delivery label

Went to the post office this morning to drop off parcel which had a QR code for simple delivery. When the cashier scanned the QR code but it flagged an issue which meant they were unable to enter parcel onto their system or give a receipt of postage....