Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Using tracked Royal Mail 24/48 for the first time
Once I purchase the postage label from eBay with Royal Mail tracked 24 or 48 as the selected postage service, what happens next? Does a postman come to collect my item without me having to do anything else? And what's the difference between tracked 2...
Are buyers leaving more negs of late
I've had more negs and neuts in the last couple of months than I've had in the entirety of the 2020s up to now. They also seem to be for more trivial reasons. The most recent one was someone complaining I'd not communicated with them because their it...
Customer return claim
Hi,I am hoping to get some help.I sell as a business on ebay and do get disheartened at times with some experiences with customers on here. Today I have had another issue, a customer purchased a large item (carpet roll) around 250 miles from us on 15...
eBay Search
Morning all, hope you are all well. Like many others we come to these boards to find solutions to our problems and/or offer insights to eBay and other users - you know the way a forum should work. In the last 12 months or so we have been hit as selle...
Attempted scam on first purchase
Just received notification that a buyer is disputing a purchase stating that they don't recognise the transaction. It is an £18 that shows as having been delivered yesterday. It is their first purchase on eBay. Hopefully eBay will side with me on thi...
Resolved! Best offers made but then they don’t pay
im almost done with best offers 3 buyers this week made a best offer and then just didn't bother paying. Why do people do this it's so frustrating because you have lost out on another possible sale while you wait to be able to cancel and relist One p...
We've looked everywhere.
Yet again more glitches. Trying to list and it's hit and miss if it gets saved into a draft or if you have to keep doing the same listing over and over.
Royal Mail overcharged invoice
so we recently added Tracked services 48 & 24 to our OBA having been convinced of their merits by a Royal Mail sales person. a few weeks in and yesterday we nearly fell through the floor when they invoiced us for an eye watering amount more than ten ...
Evri Fire at Avonmouth Depot
I f you are using Evri as a courier you may be getting messages from some disappointed customers soon! https://www.dailymail.co.uk/news/article-13314811/Huge-blaze-breaks-Avonmouth-Evri-parcel-depot-enormous-plume-black-smoke-seen-miles.html
New bugs - editing description - Copy and paste & Undo broken?
eBay have been up to their old tricks again and introducing seriously annoying bugs. Anyone else expereincing this: 1) After copy and paste in the description box , undo no longer works2) After copy and paste, text entry cursor magically teleports to...
Israel Post Tracking not Possible
I have always sent a fair number of orders to Israel via Royal Mail and delivery has always proved to be safe and reliable. Sometimes there are delays and by simply tracking the package directly on the Israel Post website brings up some detailed info...
Changing courier - advice needed
Hello all Long time loyal Royal Mail customer but the recent increases for small parcels its a price difference I can no longer ignore. Looking at using courier 3/5 day and offer RM express services at extra cost to buyer. I know there a few things p...
General Partnership
I was a sole trader on ebay but formed a partnership (me and my wife). I changed the business type to general partnership. It then came back and asked for "official partnership document". I uploaded the letter from HMRC with the UTR number on but thi...
Is eBay broken again no sales
What's happening with eBay ...Every time they do work on the site it goes quiet or I sale for about ten minutes a day no way to run a business or business to have confidence in the site
Resolved! Buyer cancelled claim
Hi, I haven't been a seller in eBay for a very long time (since you could leave negative feedback for buyers). My God has this taken a turn for the worse... I had a buyer complain about a damaged item. The photos were suspicious, but let's go. Buyer ...
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