UK eBay Community

Item arrived damaged

Hello, can somebody advise me please. I`m registered as a private seller. I sold an ornament on 23/04/24 and packed it all securely and covered it in bubble wrap but the buyer contacted me today to say the item arrived broken into 3 pieces and provid...

Resolved! Scammer back for round 2. Please sort this out once and for all eBay!

I have a recent post entitled "Buyer raises bogus refund claim. eBay chasing me. Buyer reported. How long until resolution?"... that tells the 1st t part of this story. I just sent the scammer a message that contains the following text that tells the...

Request for cancellation charge

I have received emails about charging the item that I can not sell yet.I called several times and inform you about this case but unfortunately it is not solved yet.I would be appreciate if you could please help me .

Payment query

Hi. Due to an inexplicable oversight and for the first time in 20 years I have posted an item I sold before receiving payment. The purchaser has not paid after 2 days despite me sending 2 invoices. What is the eBay proceedure for this situation if th...

unable to put a photo on ebay? What can I do?

I have an old set up and am unable to post photos. What can I do? I have lost my hubby of 63 years and have a lot of his fishing stuff to sell.

Can’t verify bank details. Please use a different payment method

So on my payment method there seems to be a bank account added but the last 2 digits are swapped around and I'm not sure how eBay allowed this account to be added. I have some money to be payed out to me but Ofc eBay can't because that bank acc is in...

Ebay refund buyer

A buyer opened the case that the item was not delivered but the tracking details was shown that the item was deliverd .He opened the case and ebay refunded him saying no tacking details provided .but when i contacted ebay ,they said .it is too late ,...

eBay Search

Morning all, hope you are all well. Like many others we come to these boards to find solutions to our problems and/or offer insights to eBay and other users - you know the way a forum should work. In the last 12 months or so we have been hit as selle...

Items being "returned" to me which I have no knowledge of

I have a limited company which I use for non-eBay work. Over the last several months, I've had at least 5 separate items 'returned' by post to my business name and address by buyers - particularly things like shower screen fixings but also some other...

CATEGORISATION OF ITEMS FOR SALE FOR PRIVATE SELLERS

Is here any way as a private seller, we can categorise items for sale by type i.e. jewellery, furniture, collectibles etc. This would help buyers enormously to find an intem from a Seller by type rather than browsing through the all the sellers items...

Cant leave Feedback

I want to leave feedback for an item I've purchased, but can't - what's happened with this? BTW my feedback is going to be 100% positive!

Duplicates?

I seldom run auctions - but was wondering, if I have 2 identical items can I put one in as an Auction and one as a BIN or would this be classed as duplicates?many thanks in advance!

my ebay page frozen and won't let me buy anything??

I can navigate through ebay's pages but when i click on an item i cannot get the photo of it and i cannot access the buy it now or place item in watch list ??

My bidder for a item of 9ct gold jewelry thinks i am a scammer

I have tried to sell an item of jewellery for a set price and my latest bidder has suggested that I am a scammer can I take evasive action please

eBay's false estimated delivery dates, now several messages from buyers not happy.

I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...

issued refund and seclected return postage via ebay but buyer cant find the label to print?

I have selected return via ebay postage and cant find it nor can the buyer?? adivsed to look as per below but its not there. what do i do? How to print an eBay return postage labelIf you're sending an item back using an eBay return postage label, her...

Start price & postage cost disappearing when I try to list

Anyone else experiencing this? When I try to sell an item, sometimes the start price (or the buy it now) and/or the postage cost disappears when I click to either list or save for later. So I get a message asking me to put in a price and postage cost...

Clicking on bidding, buy it now, watch this item, make an offer buttons, not working

This has been an issue for a couple of days now, when you attempt to choose an option, a box (thin line) appears around the whole list of options but nothing is actioned. The wonderful website designers have probably changed or updated something to h...

Resolved! Expectation of sellers with regard to best offer

If a seller has created a bid situation and there is a best offer option, is the expectation of the seller that he/she expects an offer higher than the starting bid? If a seller created a buy it now situation, and there is a best offer option, is the...

buyer requested cancellation 10 min after purchase an item

Hi there as per description a buyer requested to cancel an order 10 min after its been purchase , in his explanation he find a cheaper item and he dont need it anymore , how is this fair on a seller end , now i need to re upload an item and sell it a...

Combining Postage

When buyers have won multiple items it will only allow up to 40 items to be processed together. How can I increase this number? I am selling 35 mm slides

2013 Bentley Continental GT reg # v70 SSH

Ebay advert on 15 March 24, I ordered and paid for above vehicle on 21 march 24, organized delivery on 20 April, it didn't arrive, it cost £14,988 paid for by bank transfer, where are your garrentees, you vetted the customer, you charged the seller f...

offer made

I made an offer on an item of £7.99 and it came with £2.30 postage ..I won but it now says postage is £20 and it says I have paid £27.99 I tried to pay through the invoice i received which was for the correct amount of £10.29 but when I clicked on it...

Resolved! One Word....

'Sausages'. Do carry on.:-)

Sold a car

Hi, I sold my car on Sunday21st April, we arranged for the buyer to pick it up between 5-7 on Friday, but they failed to show; eventually that evening they contacted us and agreed to pick it up 9am but failed to show. Then, at 3am this morning they t...

Resolved! Review offers

I have received offer messages on items I am interested in but when I click on 'review offer" it goes back to the selling screen with the original price .There is also a blue box line all around the "buy it now 'etc options & none of them respond eit...

Vat charge for used clothes??

Why am i being charged VAT for purchasing second-hand clothes, even if purchased from outside the UK?

payout

Hello,I am unable to access any of my money held in my e bay account. I have nearly £100 I want to pay into my designated bank account but there is no withdraw option and I have tried to change my payout schedules a few times but I am not getting any...

Discount code PAYAY20

Having gone round and round looking for help I’ve ended up here. Probably the wrong place .The above discount code isn't working for me. I was trying to buy some finish dishwasher tablets which were over £47 from a site that is on the discount list b...

Resolved! Why won't eBay fix bugs. Are they incompetent or just don't care for small businesses?

I have had this problem for over 18 months and reported it many times now.When I revise a listing it automatically ticks excluded locations losing me potential customers. I have checked my settings and no locations are excluded. I had to do a revisio...

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Resolved! Scammer back for round 2. Please sort this out once and for all eBay!

Resolved! Expectation of sellers with regard to best offer

Resolved! One Word....

Resolved! Review offers

Resolved! Why won't eBay fix bugs. Are they incompetent or just don't care for small businesses?

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