Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Hi I am a seller and had a buyer cancel their return after I had paid the return postage. Do I get my postage fee money back from ebay . thank you.
Hi.I'm a buyer and recently bought a item described as Genuine Samsung charger, 25W.I realized that is not genuine because the logo is missing and is not 25W but 15W. I spoke to the seller and he told me to return it as "Free return service". They in...
I want to return an item to the USA. I have booked a return through eBay and have the waybill and other documents for shipping. Ebay doesn't mention what to do with the package for shipping. Do I take it to a depot or will it be collected? Also the l...
A customer returned a coat and selected parcel force for the return option. Gutted as they are the worst courier service out there. Nothing specifically to do with the courier in my area as when I've sent something using them, there have always been ...
Recently purchased a part for my vehicle. I ordered the wrong part so had to return for an echange.I returned the item using the label from the seller, posted it back through Royal Mail.The package got lost, the package was not tracked just first cla...
So I ordered a refurbished phone from a large seller but opened a change of mind return request. Seller then provided me with Royal Mail Tracked 48 label. However, the issue is that the max compensation from Royal Mail with this label is £100 and the...
A case decided that i,the buyer should be refunded for a faulty item(£350).The private seller says they have not been given the option to send me a returns label,but will pay me the cost of return.What is the situation,If i then buy the postage and s...
Hi, I have to return a product purchased on Ebay that was not as described. The seller had 'no returns accepted.' Ebay closed the return case because I opened a case with my credit card as well not knowing the implications. So my fear is that the sel...
I was about to print a return postage label but the printer went dead so I purchased postage from Royal Mail and sent my return parcel. I can't find a way of changing return details as ebay says ' awaiting despatch. Idid contact the seller with new t...
Is there a way to scan the barcode 1st and 2nd class stamps so we can update the tracking on ebay.Or is this post office exclusive?
I have just received a refund for a defective item i got then ian email saying print postage label when i press on it it takes me back to my order detals i do not know how i am going to send the item back.
Anyone offer advise please. I ordered an item before Xmas. Sent it back same day 21/12/23 as poor quality using same courier company as seller - Evri. tracking stops at 28/12/23 seller keeps telling me item not received so won't refund me. I have spe...
