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Forum Posts

eBay Customer Support Not Working

Hi, I have been trying to contact eBay customer support for a while now. Whenever I last spoke to them on the chat function, I informed them that I was getting an error message when asking for a callback, which they said they knew about and logged mi...

Security code to verify my mobile

Im trying to verify my mobile but many times ive requested a security code and it is not being sent to my mobile. I have checked everything and restarted everything.

Postage labels

Two Royal Mail labels rejected at the post office. I'm still unable to cancel these labels, eBay app won't allow it. So I can't generate new postage labels . Help!

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  • 140 Views
  • 12 replies
  • 0 kudos

Switch off automatic re listing

I’ve opened a new eBay account in April this year, I closed my business account of 16 years as I didn’t agree with the 30 day return policy & I think private sellers have better options. I’m struggling to opt out of the automatic relisting as I want ...

Labels

Still can't cancel YA labels. Can't print a new label. So can't post items. Will have to pay for labels again at the post office & I can't afford to do this. Please sort this out eBay.!

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  • 56 Views
  • 3 replies
  • 0 kudos

How do I remove 2 Step Verification ?

How do I remove 2 Step Verification ? I can see the last discussion on this subject was made about three years ago. It looks like eBay have strengthened their security since then and I can't find an effective, simple solution to remove the 2 Step Ver...

Problem issuing refund after buyer cancelled.

A buyer bought a video game from me and within minutes cancelled the order. I tried to accept cancellation and give refund but I got an error message yo try again later or contact CS (Useless) CS just told me to wait for buyer to contact ebay for a r...

Global Shipping Programme Enabled but Buyers Abroad Cannot Purchase – Urgent Issue Costing Sales

Hi eBay team,I’m writing to report a serious issue that’s severely affecting my ability to sell internationally.Despite being fully opted into the Global Shipping Programme (GSP) and having it enabled on all my listings (see attached screenshot), int...

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