eBay

The buyer opened a claim but Ebay found on my favour. The buyer then went to PayPal for help, they refund to the buyer. How can I get my Ebay's payment fee back? ... View more

I sold a dress on 2.6.20 and the buyer hasn't paid.  When I use the drop down arrow for "report a problem" then "sold an item and haven't received payment" I enter the item number and it keeps coming up with the same message "Unpaid Item Assistant will open a case for this item on 10 Jun, 2020 if payment hasn't been recorded."  It is now the 10.6.20 so what do I need to do?  I don't have the automatic unpaid option on my account as you have to wait 32 days!  Any help would be appreciated. ... View more

Does anyone how I can report eBay to the authorities to get my money back? They don't seem to be bothered about it even though I've been chasing them for 2 weeks. They just tell me to wait for an email... that never arrives ... View more

I don't even know how to contact Ebay about this because of how bad they're handling this.   I sold an item for £140, got tracking and everything shipped off the next day and updated it on the item itself and on paypal.   thing is, it just says 'dispatched' and never changed since.   I got in contact with the buyer and asked to leave feedback and they did, even providing screenshots. and the tracking on royal mail it has been delivered and signed for.   Yet paypal and ebay have kept the funds for almost 2 weeks now and i check again and they pushed it back to the 22nd, this is such a bad system, Paypal said I have to contact ebay but I can't even find a way to do that since this site is so bad at giving those details out.   Has someone dealt with this before? I really am stuck and I feel robbed as that money was originally going to be used to pay for vet bills, it's so stressful to have it stuck in limbo like this... ... View more

I have a customer who wants to return an item but doesnt have a printer to print a return label, how can i print one myself to post to them? ... View more

Hi, twice in the last week Ive had two different buyers try to scam me by trying to get me to engage outside of eBay by providing my email address.  I've thought it odd and refused to continue but how do I report the buyer?  I can only find how to do it if they've actually boufght but in these cases the buyer is trying to get my private info/use someleses account. ... View more

I've today listed my car for a 5 day auction listing.  I've already had two bids and 89 views.  I've also had a lot of interest from potential buyers on another secialist interest site.  I'm trying to work out how to manage the sale, get the best (or a good ) price, enable interested people to inspect etc.. My interpretation of ebay Motors rules is that I can  cancel listing if I do it more than 12 hours before the end if , for example, I sell it by another route/elsewhere.  Is that correct?  Thank you.  Any other advice welcome. ... View more

Hi there, I have a UK account, have always traded in GBP yet I am invoiced in Euros and when I tried to change the billing currency I am not allowed to. Anyone know why and how to solve this issue? I have no outstading fees since I have paid them in full already. Thanks ... View more

I cant even find my recent transactions on this new system.  Its awful.  Can someone tell me how to refund money, please? ... View more

Hello, I am new seller in eBay and today I had to give my first refund to a customer that changed his mind. I've just logged in my PayPal account and refunded the payment that I've received from him. Now I am trying to cancel the order from my "Sold" page but it gives me this error: "Unfortunately, we can't cancel your orderYou can't cancel this order at the moment because there's a PayPal case open for it". Can someone more experienced try to explain to me what should I do to effectively complete the cancellation and relist my item? Thank you in advance for your help! ... View more