"Listing Ended"

[deba3602013]

I just listed an item for auction.  It went 'live'.  I then went into My Ebay, clicked on 'Selling' and it only showed one item as being listed for sale.  

I had the actual page open in another tab on browser, so I went to that and tried to 'edit' it and a message pops up: 

"You're not allowed to revise ended listings.

Go to Selling main page"

I clicked on that link and another messag:  "Well this is embarassing ....".

What happened to my listing????   Grrr.

[**peaseblossom**]

Nothing is coming up as recent completed items so it looks like ebay have removed it for some reason.   Is that likely?   What sort of item was it?

[deba3602013]

It was a TV.  A NON-SMART tv. 

I was able to save a screen shot of the whole page and I've saved all my photos, so I can redo. 

The only thing that has just dawned on me, is maybe some copyright issue?  I don't have any cable or any access to TV, so I played a dvd to show that the TV screen works.  It was a Deadpool and Wolverine dvd, so I showed the title of the film and then a screen capture further along.

If it is some sort of copyright thing, how does it work with dvd photos, etc. or posters/prints etc.

Maybe AI has it in for me.  The dopey thing.    🙂

You reckon that could be the reason?  Aside from not having any access to channels, I didn't want my room in the photo, as the black screen just reflects all.

eBay Item number:  176905070631

[**peaseblossom**]

Nothing is comng up for that number.   That's not a good sign, more likely to have been removed by ebay but it could just be a glitch.    If it's on your unsold list you should be able to relist.   If not you could leave it for a bit and then try relisting with a blank screen.

[deba3602013]

This is a load of *bleep*.

I've only just noticed I had received an email from eBay.   No notification in my actual messages account, no little red bell to let me know it was there.  Only realized it when I went to check my email.

So here's what it said, it's a long, sad story, so proceed at your own discretion:

Your listing didn't follow our Offering to buy or sell outside of eBay policy. Offering to buy or sell outside of eBay, including sharing direct contact information prior to an eBay purchase, is not allowed.

What activity didn't follow the policy

 More specific details are provided below.

What you need to do next

Go to the listing page to select Revise Listing, or go to your Active Listings in Seller Hub to edit the listing.

What is the policy

Buyers and sellers can’t:

- Engage in any action with a user on the site designed to complete or facilitate a transaction outside of eBay
- Share or request direct contact information prior to completing a sale. This includes:
-- Name
-- Addresses
-- Phone number
-- Email address
-- Social media ID
-- Instant messenger ID
-- External website addresses (URLs)
-- Payment information
-- Bank details
- In any communications with another eBay member, refer to or promote external websites that facilitate sales outside of eBay
- Use contact information obtained through an eBay transaction to offer to buy or sell an item outside of eBay
- List an item and then mention or link to additional identical or related items for sale outside of eBay
- Offer catalogues or other items that are used to order items directly outside of eBay

Buyers and sellers should:

- Complete purchases on eBay in order to be covered by eBay protections and eBay Money Back Guarantee. Confirmation of a completed transaction on eBay can be obtained by:
-- Using the eBay checkout to complete the purchase
-- Viewing the purchase in purchase or sales history
- Use Best Offer or Seller Initiated Offer transactions to accept offers for items and negotiate a price
- Use the Private Offer feature to send a customised offer within Messages to sell to a specific buyer

How this affects your account

There's an issue with your listings that requires your attention, so we've hidden them until you fix the issue. - We have credited any associated fees, except for transaction fees for your sold listing(s).

These listings are still in your Active Listings folder in My eBay and Seller Hub so you can edit them to address the issue. However, until they are revised, new buyers can't purchase them, shoppers can't see them, and you will not be charged additional listing fees for them. Once you revise the listings, we will review them. If the issue has been fixed, they will be visible to shoppers and buyers with any past sales and activity intact. If you prefer, you can end them to move them out of Active Listings.

​Listings that don't follow this policy or that are reported to us by authorities in the future will be hidden. This determination was made using automation or artificial intelligence. This came to our attention through automated detection.

Review your listing issue(s).

Why we have this policy

Offers to buy or sell outside of eBay are a potential fraud risk for both buyers and sellers. Transactions conducted outside of eBay are not eligible for eBay protection programmes and the eBay Money Back Guarantee. Additionally, eBay has invested a great deal to connect interested buyers with great sellers and we want to participate in ongoing transactions with them.

More information and help

Offering to buy or sell outside of eBay policy

Listings that don't follow policy

 Item: 176905070631 Samsung LE40b620 TV 40" LCD Colour TV (NOT SMART) (For Collection Only)
Reference ID: 2-191592820196

We appreciate your understanding.

Thanks,

eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.

******end of transmission.

I WAS RIGHT, eBay's AI is out to get me, I'm not paranoid after all!

Artificial Intelligence, to give it its full name authorised the above transaction.  What an AI which stands for Actual Idiot.

Show me the money, AI!  Show me what I actually wrote that violated any rules!  Show me! 

[deba3602013]

Since when is the term b oll ocks an "HTML error" which needs to be replaced with *bleep*?

[deba3602013]

Adding insult to injury, that message from ebay said the listing was still in my active folder. 

It is not!

And then to top it off, it just leaves one hanging there, with no direction forward as to resolution.

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.

So in essence, pish off.

[lucy_farmer]

Ah... the Actual Idiot may have inferred that whatever was on the telly screen was your contact details!

As peaseblossom says : try again with a blank screen 😊

(p.s. about the  **** thing..... don't worry. Ebay's artificial idiot has no sense of humour . Somebody tried to refer to a well known highwayman recently. ...who apparently was called Bleep Turpin 😂)

[deba3602013]

The Actual Idiot should show us a pic of the  listing we made and put a nice big red circle around whatever the supposed problem is and maybe even a few words to explain the issue. 

It should actually save the listing as the Seller went through a lot of time and effort to make it.  Instead it gives us false hope that our efforts were not in vain by telling us that our listing is still there, it's just 'hidden' and all we have to do is go in and correct our evil ways and relist.  Why lie AI?  Who's in charge of this malfunctioning AI anyway?!  Lazy.

Well, I had to be my own "HTML error" D i c K  Tracey and solve the case myself.

After a fairly thorough investigation, I think the issue is with a link I had put in the description.  It was a link to the User Manual on the Samsung site.  I included it so people could get as much information as possible and get all the specs etc.   So the AI must have thought I was colluding with Samsung and we were going to make a deal off site.  Is it really too much to ask that the AI could alert a human and the human could quickly check the link?  Would the AI catch a link if I broke it up a bit but the reader/buyer would get the drift.  (I've actually seen people do this with telephone numbers especially.)  Tricking the Actual Idiot.

I'd like to have access to the statistics regarding ebay.  For example, how many people (potential sellers) got/get rejected listings like I just have?  How many don't even know or are able to figure out what to do?  And then they just leave.  Apparently ebay has more buyers than sellers (this is an argument for why ebay wants to have Buyers pay fees).  Anyway ...

So ebay puts people off from wanting to list things, they have no respect for people's time and effort spent making a listing.  They don't make an effort to help them.  Even in that email I received, some of that information was outdated. 

Big businesses make everything so difficult when they are in a position to make things so much easier and to respect people and to make life better.  Instead they hold us in contempt and want to charge us for it.  "Your call is important to us, please hold on."  "You are caller 135 in the queue." "Press 1 for this.  Press 2 for that.  Press 3 for this and that.  Press 4 for to hear this message again."  "We are experiencing a unusual high-volume of calls."   That's such rubbish, you just don't have enough people to handle the calls.  "Please hold and one of our expert advisors will be with you shortly."   And then we get through to someone dumber than the actual idiot.

Haha, re bleep Turpin 🙂