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Seller News: November 2025

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Account Restricted

Hi Everyone, I’m posting here because my seller account Connect HQ was recently suspended, and I’m honestly struggling with the situation. I’ve spent a long time building this account, listing items carefully, fulfilling every order on time, and reso...

Resolved! Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

User avatar by • Contributor
  • 38134 Views
  • 685 replies
  • 195 kudos

Resolved! how do you list anything bigger than 61cm?

Ebay is now forcing me into SD with no custom delivery option The largest postage offered under SD is 61cm There seems to be no way to list anything over 61cm and get the correct postage, even if you declare the dimensions in the listing height, widt...

User avatar by • Engager
  • 22469 Views
  • 201 replies
  • 9 kudos

Where have sales gone !!

Crikey ...... things on here have gone from bad to worse, private sales have almost dried up & disappeared!What is going on here. Look at last year vs this years sales:Year until November 2024 £1471Year until November 2025 £769That's dropped about 50...

User

Has anyone had dealings with this buyer? Bought a Sonos Bluetooth speaker from me. Sent by royal mail tracked 48 and have photographic proof of delivery. Still showing as he hasn't received the item. I believe he has bought items under a different na...

User avatar by • Contributor
  • 4194 Views
  • 39 replies
  • 2 kudos

Resolved! Correcting wrong item weight with simple delivery?

Sold an item, came to box it up, and it exceeds the weight class for the label. (~2.5kg on a 2kg label). How do I change the label to 10kg with simple delivery? I realise you don't get charged the increased postage and £1 admin fee if the incorrect w...

Ebay simple delivery opt out

So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......

User avatar by • Engager
  • 53358 Views
  • 511 replies
  • 259 kudos

Resolved! Sellers - Stop using 'AI' nonsense for descriptions, you are losing sales....

It might seem an easy option but I won't buy from sellers who use the lazy option for descriptions, it's sometimes completely wrong or just nonsense and does not tell me want I want to know to make a buying descision so I don't. I want real descripti...

User avatar by • Conversationalist
  • 12473 Views
  • 164 replies
  • 60 kudos

Ebay removed Vinyl record listing. Counterfeit item policy does not apply to all.

I had listed a Pink Floyd live in 1977 album from my collection for sale. A few hours later I received an email form Ebay which said "We had to remove one or more of your listings for not following our Counterfeit item policy." Fair enough and I'm qu...

User avatar by • Contributor
  • 471 Views
  • 10 replies
  • 0 kudos

Has Custom Postage Now Gone ?

Please can someone offer some advice.I've read that we can opt out of the Simple Delivery and still use Custom postage but I cant see the Custom Postage option anymore when adding a listing ?I've tried this on new listings, revising a listing, listin...

User avatar by • Conversationalist
  • 10865 Views
  • 88 replies
  • 0 kudos

Paypal for Custom Delivery

Hi, Has the option to use Paypal to purchase RM labels been removed or has one of my settings mysteriously changed, I was using Paypal on Monday, today it's coming out of my funds.

Postage

I have been away from Ebay for many months due to illness and have realised after returning that Ebay has now taken away the option for opting out of "Simple Delivery" for private sellers.Now the majority of my items are only a few grams and comforta...

Simple Delivery - Trying to send a small DVD

I'm trying to sell cheaply my brand new DVDs. However, eBay won't let me use my own cheapest 2nd class Royal Mail stamp at £1.55 due to Simple Delivery. So I was charging £2.99 offering free delivery. Fair for me and the buyer that way. But seems the...

Buyer refunded for item and ebay say I will not get it back

So this has never happened to me before - seller bought an item from me, it arrived yesterday. They messaged me this morning to say they wanted to return it as it had a mark on. I agreed and told them to open a returns case. The next thing I got an e...

User avatar by • Engager
  • 4006 Views
  • 38 replies
  • 2 kudos
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