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Seller News: December 2025

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Negative feedback from my buyer - actually left it before the estimated delivery date !!!

I can't quite believe what has happened to me. I have kept my 100% positive feedback since I started selling on Ebay over 15 years ago.Buyer bought the item on 28th November and I dispatched on the same day.Ebay gave her the estimated dilivery dates ...

Resolved! Simple Delivery more expensive for letters & large letters

With custom postage being rolled out and eventually the only option, I am a little confused and trying to clarify something please. If I am posting something of large letter size, less than 100 grams and low value - a DVD in it's case for example, I ...

Add your tax information to your account to get compliant with UK digital sales reporting?

Information visible on my private seller's accout: "Add your tax information to your account to get compliant with UK digital sales reporting legislation, and to avoid upcoming restrictions". - UPDATE ACCOUNT DETAILS. I am a private collector buying ...

User avatar by • Conversationalist
  • 5242 Views
  • 25 replies
  • 9 kudos

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

User avatar by • Conversationalist
  • 586458 Views
  • 9945 replies
  • 624 kudos

Resolved! Is there a time limit to 'Item not Received' complaint?

I just received an 'Item not Received' complaint this morning. The item was dispatched on September 10, so it has been just short of three months, which seems overly long to me to raise a complaint. The buyer lives in India, but uses a UK intermediar...

User avatar by • Contributor
  • 157 Views
  • 11 replies
  • 0 kudos

Scam

I recently sold a beautiful Omega watch. It went to the Verification centre and got a clean bill of authenticity. The buyer was sent the watch from the authentication centre. He has now said the watch has water damage and condensation. He has sent me...

User avatar by • Contributor
  • 215 Views
  • 4 replies
  • 1 kudos

Parcel theft rights

Don`t shoot the messenger !Just repeating what I saw on BBC breakfast about doorstep parcel theft.Should be on catch up if you missed it. In either of the scenarios below, you contact the retailer not the courier.Or as eBay would advise, ignore consu...

Manual refund after case was resolved in my favour

Hi, Quick question. I had a package returned to me from Italy. Tracking said package could not be delivered, it was returned and has a sticker addressee unknown. Buyer opened a case and was a bit combative. Either way I contacted ebay support and the...

Resolved! Problem with unwanted Buy It Now option in 'Auction' sale listing

I have sold items on ebay for probably 20 years or so, but when going to list a few things now I am having a problem that I can’t figure out. If anyone can tell me what I am clearly missing, I would be SUPERDUPER grateful. Here’s what‘s I’m running i...

User avatar by • Contributor
  • 660 Views
  • 21 replies
  • 1 kudos

Resolved! Yet another buyer protection fee thread

I'm sure I'm not alone in having not quite got my head around this yet. I have an item for sale at the moment... It's up for £275, which with the buyer protection fee comes to £286.72. Someone has made me an offer on it: my seller dashboard tells me ...

Resolved! Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

User avatar by • Contributor
  • 38438 Views
  • 687 replies
  • 197 kudos
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