Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Resolved! The new Ebay selling FEE - is it a con ?
The new Ebay selling FEE - is it a con ? The regulatory operting fee. I think back to the messages I used to receive from Ebay saying you will never pay more than 10% in overall fees. WOW thats a thing of the past isn't it. I won't discuss here the i...
Does relisting an item qualify for 70% variable selling fees?
I have several 'buy it now' items set to expire shortly, but the offer to list items with 70% off variable selling fees this weekend. Can anyone advise if I can end the current listings, and then simply relist them in order to qualify for the offer -...
List empty and i sold item
HI All my lists and everything is empty since i closed business down on ebay, but ive had an email say sold something i thought it was a scam but now ive been paid (every week) but i still have no listing or stock anywhere and im trying find away to ...
80% off FVF this weekend
Check your emails because this wasn't copied to my emails and there was no alert flag!
EBay own return label uploading issues
How do you send labels on eBay? I cannot upload the PDF and so do a screenshot of the PDF and add to ebay own label function but everytime my customers end up printing massive A4 label which the couriers struggle scanning. I don't understand why I ca...
Have I gone crazy?
Buyer requested a return, after going back and forth stating i dont accept them and the description was accurate I eventually caved. When i reveiced the return, the camera was dirty but the serial number checked out. upon closer inspection - the cam...
Buyer wants to return item. Scam?
I recently sold a vintage Star Wars item on eBay for a decent amount of money. Having sold loads of stuff recently on eBay and never had a problem, as soon as the buyer paid, I parcelled it up and sent without thinking. It was only after sending that...
Resolved! Anyone had a discounted fees offer recently?
I used to get a 70% off fees offer every couple of weeks, but haven't had any for a while now. Anyone else suffering the same fate?
Sending offers to buyers
Sending offers to buyers appears to be a complete waste of time, few take up the offer as they were only looking or are selling something similar, and those that do quite often fail to pay. This leaves the item in limbo for 4 days. Better to just ign...
Buyer claims Item is faulty on the last day of the return window
Hi all, i have recently started selling on ebay against many words of concern from various small business owners i have connected with. I recently sold a brand new sealed hoover to a chap that had been openly communicating with me about getting other...
Buyer returned wrong item from outside UK
Olympus camera 166409204997 Returns case 5327661781I sold a camera (listed uk buyers only) with a stated serial number, on 31st Oct '23, but it was bought by a buyer in Georgia, Eastern Europe, with a delivery address in Finchley, London. This was of...
Resolved! Is this usual?
I am a little confused as i very rarely get a return. Sold an item and accepted an INAD (i may be about to be scammed but thats another story)So through the case i sent a Parcelforce label for the buyer to return it. The Buyer has been really slow in...
Advice please
Hi, the buyer bought the lawnmower on February 25, 2024 for £399. After 2 months, on April 24, he writes to me that he used it for the first time (if this is true) and the mower stopped working after 2 hours of use. The mower was sold as used, in ver...
Royal Mail tracked labels now have proof of postage -unable to use label printer
hi fellow sellers, this morning my labels have a proof of postage attached to most labels which stops me using my label printer, im having to resort to a4 and tape, is there any way of removing the proof of postage and return to just the label to use...
How much time does buyer have to accept partial refund?
Hi,I sold an item which I stated that was non refundable, but the buyer still wanted a refund and selected the reason as "item not as described". After a conversation I realised that he has not read the description. Anyway, I offered him a partial re...
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