Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Buyer confirmed address, but it isn't on the Royal Mail's registry and can't get delivered. Options?
Hi there, I have had the Royal Mail lose parcels in the past, and I thought that when I saw that my First Class Signed-For parcel hasn't yet been delivered (it's been 6 days) that this will be the same case. But after calling the Royal Mail up they t...
New seller here - Monthly allowance confusion
Hi all, I made use of the 80% discount on variable selling fees and published 10 listings, which is the maximum for this month of Feb 2024. On my ebay selling dashboard, it says a monthly allowance of up to 10 listings or £650 selling limit. I've alr...
Helpful suggestion for sellers
I do hope this is a sensible place to make this comment. I am a long-time buyer and my biggest complaint by far is the poor images some sellers are posting. I don't expect professional quality photos taken with a smartphone but please.........might I...
Late Delivery Rating Farce
Hi all,My delivery rate has gone fom 1.9 to 3 in days, yet I have posted the next day and uploaded tracking when needed which is most of the time. Have ebay not taken into account that the royal mail system is not working properly at the moment??? I ...
Selling items
Hi all, need a bit of advice here. I have been a seller for 18 years (an honest one) and have just sold a brand new pair of boots to a lady. I believe they are leather as my brother bought them for me and he never buys anything but leather, but she h...
Resolved! Item I sold through Global Shipping Program has not been delivered - eBay put a hold on my funds?!
Hi, Last month I sold an item through the global shipping program to Japan. The buyer paid promptly and I packaged securely and sent my local ebay hub using the postage label I bought through ebay. The item was delivered to the ebay hub and is record...
Dpd Parcel delay
I bought a dpd label through packlink on 6/2/2024 and dropped it off at local shop on 7/2/2024. dpd tracking on 8/2/2024 says there`s a delay with your package at our sortation facility at Oldbury, I contacted dpd tracking but the answer phone says c...
Resolved! Item sold through GSP - buyer asking for IOSS number to go on parcel.
Only been selling on ebay for about 5 months and have sold quite a few items through GSP without issue. Just had someone from Portgual buy an item and has asked me to mention the IOSS number on the parcel so that the Portugese authorities can see VAT...
Similar sponsored items & Related sponsored items
This is not really a technical issue but a cunning way to try to get all sellers to pay extra for "sponsored items" Adding "Similar sponsored items" & "Related sponsored items" inbetween a sellers add to divide, divert buyers to sellers who pay for t...
Resolved! Buyer questioning what i have sent
Recently sold an hearing aid item and after several days the buyer said he could not get it working even after several others tried for him and that he was going to return it. Even though I didnt accept returns and as he couldnt get it to work (the i...
Resolved! How do I send an invoice?
I listed several items with "Collection" and no postage option offered.However a buyer has "won" three items and needs them posted.I've told them how much I need for packing and posting them but he wants an invoice from me before settling the purchas...
Order lost in the post
Hi A buyer has just contacted me to ask when an item I sold to them was dispatched. This was sent by Royal Mail first class (sadly not tracked) on 19 September, and has not arrived. I've messaged the buyer to confirm when sent, and have sent them pho...
EBay restricted my account my moderating the same sold listing twice. Help?
So I recently sold a 3rd party Optimus prime figure, careful not to include the term "Transformers" in the description or title. Hasbro reported it and AFTER I SOLD IT, I got a notification the listing violated the policy because it had transformers ...
EBAY SCAM METHOD - WATCH OUT!
I want to let folks know about a scam that is circulating regarding items with a Make-an-offer button (which is eBays default setting). The scammer Bids on the item - this cancels all active Offers on the item, and auto-declines any further Offers wi...
why an I on the UK board instead of the US board?
why an I on the UK board instead of the US board?
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