Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Royal Mail Parcel Collection
One of the concerns expressed by some private sellers about the forthcoming Ebay Simple Delivery (if it is compulsory) is whether it will be possible to book collection of the parcel from your house. Doing a little bit of research, it appears to me t...
Had Enough
Well after 24 years and having a Business account and a private account I've finally had enough. I Started back in 2001 when most people didn't even know what Ebay was! I used to go to the auctions allot back then until Ebay killed off most of them, ...
What to do when a 'Simple Delivery' parcel sent through Evri doesn't get delivered ?
Hi. I'm a private seller and recently sold an item for approx £30, and sent it using the eBay 'Simple Delivery' process via Evro to the buyer's Evri locker in Birmingham, UK. Looking at the tracking information, the item appears to have been going ro...
Why is eBay using Evri as couriers ? they are the worst courier firm
Their ratings as a company is really bad They have lost 2 of my parcels as I was forced to use Evri via this new simple delivery protocols I tried to call and email them but am met with bots on both ends Royal Mail special service is way better Nort ...
Looks like something is missing?
I am trying to post a listing, but this keeps coming up. Looks like something is missing please fix any issues and try again Photos which is underlined, but i have included 3 photos
Don't see option to scan collection code
I sold my item yesterday and the buyer asked me if they could collect. I said that's fine, as I did have it as an option on the item listing. I sent them an offer and they accepted and then paid for it. eBay is asking me to post it. I don't see any o...
Buyer says item never arrived
Item was sold 2 weeks ago (14/07) and the buyer sent me a private message today to say it hasn’t arrived. Item was sent during a normal second class delivery, not via Simple postage and not purchased through eBay. I have proof of postage from the pos...
eBay Simple Delivery - No option for parcel larger than medium
I am trying to create new lisitings for highback group 2/3 infant/kids car seats but there is no longer an option for a package size greater than medium. The car seats come in boxes that are larger than the medium dimensions and need to be sent via P...
Ebay sales
We have been selling on Ebay successfully for four years without to much issue. The most 'non-sale' days we have ever had in a row in four years has been two consecutive days, sales happening pretty much regularly, and daily, even if it's just one or...
Oversized and heavy parcels (30+kg)
Hello, I was wondering what couriers do other sellers use for oversized and heavy parcels.I usually check prices with parcel2go but a lot of times they don`t offer any couriers. Regards
Reprinting a label - help
Hi does anybody know if it is possible to reprint an existing label. I have bought and paid for a RM postage label, but have had a problem with my printer / laptop link. I can print something from another device, which indicates there is not a proble...
I have sold nothing in 6 months since the buyer protection fee was introduced
I always have 20-30 active listings on the go, and typically sell 2 or 3 items a month. My items are always priced competitively to sell, but lately I've noticed I haven't sold anything since February. When I reviewed my listings this evening, I noti...
I've refused to refund a buyer for the first time ever
I joined eBay in 2003. Since then, I have bought and sold items and sent stuff all over the world. A while back, I bought a full centre console from a W222 Mercedes S Class, as I wanted to try something with my car. It didn't work out so as the conso...
Resolved! Buyer arranging own courier
I am selling an item for local collection only. The potential buyer wants to arrange their own courier - should I ask for the buyer to provide the "collection code" before i hand over the item to the courier? Otherwise I may never see them, the item ...
This is a good example of why any metrics E-Bay provide you should be treated with scepticism...
Today, I received this via E-Bay messages. 1. I've been a member for over 20 years, I'm not, never have been and have no interest in being a business account. 2. I think this is either the second or third time I've received this or very similar offer...
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