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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

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Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Item not Received-buyer won appeal, what now?

Hi guys, your advice gratefully received on this oneitem sent, tracking uploaded, all good until buyer said INR as item was left outside a non-existent house number by Evri. Buyer Opened INR which eBay found in my favour as I’d followed their process...

Packlink Sync

I still use packlink/ebay classic for EVRI parcels still (in legacy mode). However today I noticed that i posted 10 x EVRI items and the tracking hadnt integrated back into ebay with the tracking details. So EBAY still thinks they are "awaiting dispa...

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Ebay 2nd class Royal mail delivery times

Ebay are quoting next day delivery on Royal Mail 2nd class post, my customer is now demanding free upgrade to 1st class post as I was being upfront with her and told her 2nd class post can take 3-5 working days for delivery especially over Christmas....

Resolved! New Message System Prevents FB Check

As far as I can see there's now no way to check on who is asking me a question about something I am listing. I used to click on their FB number to get a feel as to type of buyer asking. I cannot see a way to do this now, or am I missing something?I t...

Postage charges

Hope someone can help me on here. I have sold my first item on e bay but the postage charge through Evri is coming up much more expensive than originally quoted. £5.46 as opposed to £2.94 . Would anyone know why that would be? Have attached pics. TIA

late delivery of parcel

I sold a vacuum cleaner to a buyer but Evri has not delivered it the tracking shows its not been delivered and have tried many many times to contact Evri, without success ,understandably the buyer has opened up a case and I keep getting reminders fro...

payouts are on hold with no reasons.....

Received a email an hour ago: Your payouts are on hold. To release your funds and avoid further selling restrictions, take action by 25 Dec, 2024.Resolve all open issues:Resolve any outstanding fees or seller costs. You can make a one-time payment to...

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Non payment. No communication. See below

Hello folks, Am new on here as of June this year. Last month I decided to try and sell a few items. My 1st items/s got a bid and sold, much to my pleasure. However I must point out out at this early stage. I made a stupid mistake/error, in that I pos...

EBay won't let buyer pay

I've recently sold a record and had it listed via GSP. I've done this before and shipped UK to USA with no problems. The buyer has messaged me with a screen shot showing eBay wont let them pay and says I don't ship to their address. What would be cau...

eBay or Shop Categories: What's the verdict?

I'm using eBay categories in my shop and thinking about changing to use my own categories. I sell old documents and militaria and a few types of antiquarian and collectable books and would use about 10 categories.Anyone experienced the change?Is it w...

Ebay changes next year

Hi everyone I just read Ebay news yesterday 11/12/2023 at the Sun what Ebay will change next year: https://www.thesun.co.uk/money/32223100/ebay-introducing-buyer-fee-holding-seller-payments-postage/

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