This Month's Updates
Eve Williams, General Manager of eBay UK, shares the latest updates.
Forum Posts
Resolved! Channel Islands buyer cannot make purchase
I am so frustrated, I have a buyer from Channel Islands wanting to make a purchase but she couldn't. I checked on my end by inputing Channel Islands post code and I get the same message "Will post to United Kingdom. Read item description or contact s...
Resolved! Message confusion
I sent a message to a buyer letting them know that delivery would be on XX in case they were waiting in for it. Sent the message & then followed 2 failed delivery attempts. I've just checked the message I sent & I'm not sure about the message below i...
VAT on Used Ladies Clothes
Morning I have an eBay shop which has now reached the £90,000 VAT threshold and must register with HMRC. I’ve contacted three separate Accountants who have all told me conflicting evidence. I sell used ladies clothing … will I owe 20% off the turnove...
eBay Emails - too long for DPD
Is it just me - or do others have this problem, DPD will send delivery notifications and drop off passes direct to the customer once we enter their email address when we book on through their portal - but the long complicated emails eBay give us - so...
posting cylinder shaped parcels with simple delivery
hello - i want to sell some unfolded posters and dispatch them rolled up in cardboard cylinders. the simple delivery rules all seem to be about box shaped parcels. i seem to remember a while back that royal mail had unfathomable rules for cylinders t...
Resolved! Seven failed collections....and counting.
What is wrong with people who it seems cannot read or understand the simplest information? I have had an item on sale for `COLLECTION ONLY`, and have just had to cancel the sale for the SEVENTH time due to people buying this item and then asking to c...
Please help - scammed
My son recently sold a camera lens for around £700 on eBay. It was in perfect condition as I helped pack it. After about a week the buyer claimed it had marks on the glass, which the photos didn’t really show. My son suggested it was dust and asked t...
How to send a price to somebody who has made an offer on 2 or more items?
Somebody sent me a message offering a price for 2 items I have listed as buy it now. I can't seem to find any way to send them a price to accept for the 2 items. The only way seems to be if they message me independently about both items, I can then s...
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