Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
How does selling work?
So someone buys your thing, sends you money and their address then you go down to the post office and send it? Is that how it works on Ebay?
Resolved! Buyer selection issue
Hi, a buyer has bought an item of mine from a listing that says 9.99 each item and shows 8 individual items. I've messaged and no response. Do I cancel the sale or send a random item?
invoices
I have been with eBay for two decades now and never have I had trouble like now. Winning bidders don't pay some say ebay not allowing them to pay others ignore my messages. I am loosing sales and fed up of the hassle that once was a fun site to sell ...
Hi-Fi Choice June 2025 Opinion 'The day the music died'
Interesting piece by Steve Sutherland in this month's issue p.81. Sub-title is 'Steve Sutherland is staggered at the way Ebay (sic) appears to have committed commercial suicide and destroyed its online market for pre-loved hi-fi and vinyl'. The featu...
Restriction Way over the top
I do not understand what is wrong with this reply to a simple question asked of me.I do not know,it may have got listed separately, you could word search BainbridgeRegards My Name. [ because we are not to use names here]Ebay would not allow this repl...
Resolved! Ebay / Click and Drop integration not sending orders
Click and Drop has not receved any orders from Ebay since 20th April. Have tried all the obvious stuff: using different browsers, clearing cache and cookies, disconnecting and reconnecting the integration, setting up a completed new integration to Eb...
Yodel Door to Door
Hello, I've sold a medium sized suitcase and choose Yodel as a courier, very reluctantly. I'm forced to to use Ebay's Simple Delivery. My parcel is too big to drop off at a store. So how do I get yodel to collect from me, as I've not booked via their...
Resolved! partial refund not available
Hello - I'm currently trying to refund a buyer. The buyer stated the item was defective/ not fit for use. I accepted the return and awaited the item. Which I got today. The buyer did not send everything back that they should have - something that hol...
Latest News About Combined Postage Simply Delivery
I had a buyer who won 3 items via auction , I sent her a message asking her to give me time to speak to customer service before making payment. I spoke to the first agent this morning at just after 8am . He confirmed there was a way to combined posta...
Ebay easy postage joke....
So I've sold something and thanks to this the buyer has selected easy postage 2nd class letter - maximum depth 0.5 cm. The item is a greater depth than that (eye pencil in box) - add any padding to keep it safe etc. So basically I will be paying more...
No Sales? Double check the postage fee after Simple Delivery
Do check all your postage fees after the SD change. For reasons only known to ebay the use of a medium size parcel rather than small is adding extra costs to buyers (£5.15 instead of £3.38). All changes are also 2 days dispatch. You can change in bul...
Can the Simple Delivery labels allow address to be changed?
Hi,Having just sold an item on my private account,I printed out the Simple Delivery pre generated label,literally minutes later the buyer got in touch, Obviously they must have got the shipped notification,They said the address on their Ebay account ...
How to extend despatch time
I make window blinds to customers measurements and it obviously takes more than 3 days how can I extend this?
Wake up and smell the coffee Ebay and scrap Simple Delivery
Wake up and smell the coffee Ebay and scrap Simple Delivery.
Resolved! Not been charged by eBay for damaged item relating to return?
Hi, I sold a dress a while back and the buyer requested a return due to the fact it arrived damaged and provided a pic. I accepted a return. I asked her in a separate message if the package had been damaged in transit as my pics show no damage and I ...
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