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Forum Posts

First time having someone request a refund…dodgy?

Hi, I sold our Dual Fuel Rangemaster oven today. It was collected by the purchaser this morning. The purchaser has, this evening, requested a refund claiming that the item isn’t as described. The purchaser wanted the ovens to be electric, but one is ...

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Potential scammers working together?

For several days, I received numerous silly low offers for a patio set, which I politely rejected.The "buyer" then ceased contact. 1 day later I received a more sensible offer (but still low) from a different buyer, which I accepted. I messaged askin...

A 'Petition'

In one particular thread about 'Simple Delivery' which I've been active in over the past few days, the suggestion has been made that someone - ie., me, an eBay member of 25 years - should start a petition.With seemingly thousands of posts in numerous...

User avatar by Engager
  • 17623 Views
  • 333 replies
  • 82 kudos

Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

User avatar by Contributor
  • 10083 Views
  • 176 replies
  • 85 kudos

EBay’s stupid postage system

I had listed a large kitchen tap and it just sold at auction for its start price of £5. Which is hardly worth my while bothering but at least it means it will be re-used. But I see somehow eBay decided the postage cost is £2!But it’s a large kitchen ...

Another BPF question: Are BPF's added to Promote Your Item fees when item sells?

Can anyone in the selling community help with the following question: Are "Buyer Protection Fees" added to "Promote Your Item" fee's. i.e. If I choose a promotion campaign at say 10% add fee rate are BPF's added at the point of sale. I have a sneakin...

Royal Mail lost a £1600 item, now what?

My buyer says they received an empty box when i sent them a RTX 4090, they provided me with pics including the label so i know its legit, i have tracking number and receipt from the post office. I suppose he could have just taken it out and photograp...

Resolved! Ebay has not paid me.

Sold an item that was delivered on the 5th July. It said my funds would be available today 7th July but they are still not available. Tried to go to the live chat but all I got was a Bot which was a waste of time. I am getting sick of ebay hanging on...

Where you REALLY stand on shipping using Simple Delivery including links to sources......

So, there is still a huge amount of uncertainty about whether under Simple Delivery you're buying the service directly from E-Bay or whether E-Bay is acting as an agent, this is a critically important fact to have absolute certainty about as it would...

A Clean Sweep (almost).

Today at 09.00 every thread on P.1 of the SC board was a complaint about Straightjacket Delivery. (OK there were a couple about selling restrictions, both from the same author) I think this continuing anger and the increasing number of private seller...

Item views

Listed an item 3 days ago - which immediately got (a massive) 2 views.Have just looked at my listings and it's now showing 0 (zero) views.Same for a couple of other newly listed items. What is going on with this 5hit-show of a site?

Simple delivery. Compensation for damage

I listed a vintage ceramic jug and bowl set which sold. I carefully packed it up with lots of bubble wrap and wrapped 'fragile' tape around the outer packaging. Simple delivery indicated it had to go via Evri. Buyer reported it smashed on receipt and...