Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
The item was lost by Royal Mail, Ebay gives me 3 days
The item was lost by Royal Mail according to international standards. Ebay gives me 3 days to resolve the issue. Royal Mail stated: "Claim not eligible: Unfortunately, we are unable to accept your claim. For items shipped internationally, we require ...
Resolved! Unable to send Invoice or Combine Postage
So usually when I sell multiple items to a buyer I send them an invoice and adjust the postage accordingly - there is no such option there at the moment - there is a link to combine items so I click on that and then try and collate them there and get...
Resolved! Need help with return postage - buyer is refusing to use label and started a case?
Hi, relatively new seller here so apologise is this isn't the correct board. I have just got my first return. Provided a label but because the item is so large I had to manually provide the label, I purchased a DHL shipping label and provided a valid...
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found the answer please lock thread
Trainers returned by ebay. No reason given why?
Anyone had any experience of this? I'm now stuck with a perfectly legit pair of trainers, that the buyer still wanted, and their negative feedback. I contacted ebay, but unsurprisingly, no reply. All I could think of was the box was not the original,...
Verifying Bank Account For Over a week
I've been waiting for a payout for over a week but eBay are still trying to verify my bank account. I've had 1p go in and 1p go out. Surely it can't take this long usually. I use one of the biggest banks in the world, I'm not sure why it's taking so ...
Damaged Parcel's, geting out of hand.
I've experienced 4 breakages with parcels sent this month. Doesn't matter which carrier, Evri, Royal Mail, even DHL managed to break a heavy solid oak stool. are they kicking/throwing parcels around like footballs or frisbees? Today I hear back from ...
What’s the point of tracking if eBay don’t update it from the Royal Mail Website
I always add tracking to my eBay once they have been scanned by Royal Mail. I was checking my orders this morning and noted that about 50% of them do not have delivered next to them. Further investigation by clicking on the tracking numbers showed de...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Adding Best Offer
I have an item on sale with a few watchers, I want to now enable the Best Offer option, but it won't let me. Do I have to end the item and relist it?
Resolved! Collection in person + refunds
I have recently had a sale for a large item which is collection in person only. A buyer has paid and the money is sitting in my account, and has agreed a date to collect. In their messages they have made passing reference to trying out the item befor...
Ebay Offensive Material Policy Regarding Nazi Emblems
Recently placed an ad to sell my German Naval Clock.The dial has a 3mm Swastika which I covered with the Clock hands (see image).My ad was immediately removed by Ebay,saying it contravened their Offensive Material Policy by displaying a Swastika.OK t...
Buyers cancelling order counts as a defect?
I was getting my funds within 24 hours but I had two buyers request to cancel 2 orders each for reasons such as “found better price elsewhere” and “bidding too high and couldn’t justify the price anymore” so i thought i’d be kind and cancel the order...
I have sold nothing in 6 months since the buyer protection fee was introduced
I always have 20-30 active listings on the go, and typically sell 2 or 3 items a month. My items are always priced competitively to sell, but lately I've noticed I haven't sold anything since February. When I reviewed my listings this evening, I noti...
Catastrophic drop in sales this year - what is going on?
So the months in the lead-up to Christmas should be the busiest of the year for me as a toy seller. Yet my October sales are one third of what they were the last couple of years, November is shaping up to be similarly atrocious and I will be left wit...
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