29-05-2025 10:12 PM
Private Seller here, I sold a gold sovereign for £590 on ebay and was forced to use "Simple Delivery" as you all know. Both ebay and RM tracking show it as delivered, RM say they left it in a safe place and uploaded a photo. Seller says package has gone "missing" and he will raise a case with ebay!
I see some help pages on ebay saying I am covered for the loss but another page says gold is in the excluded list for 'Simple Delivery' even though they do not offer any other postal service.
Who is going to end up eating the loss I wonder?
Cheers
Rich
15-06-2025 11:20 AM
Mine used to say "switch to advanced listings" but now it says customise postage. That is still not SD ....for the minute
15-06-2025 11:26 AM
I listed some small items freight and got a bid on one. During that time, they automatically switched all my freight listings to SD by themselves, except the one that had the bid which was left as freight. Now they have removed the freight/courier option. I still cant believe they are allowed to forcibly make themselves the only shipping broker on their own site. How can you be allowed to purchase other shippers services and resell them at a profit and attach your own terms and conditions to that resold service?
15-06-2025 12:23 PM
Well basically by creating the site and setting the rules.
Amazon also don’t allow sellers to use stamps
Vinted is where eBay got the idea for simple delivery
tiktok shop do allow you to post your way provided there is tracking (but they will also charge you 50p if you do)
All these site set the rules. You don’t have to like them, you can choose not to sell on their platform. Selling on a digital marketplace is not a right. Find a platform that affords you the autonomy you want, you may get a few years before that platform gets greedy as well.
15-06-2025 12:52 PM
The manner in which eBay has done it is the issue. By freezing and manipulating sellers funds after a sale, becoming their own shipping broker and reselling services from other shipping companies and by removing all avenues to make formal complaints, I think they have broken a few UK laws including the Consumer Rights Act of 2015, the Competition Act of 1998 and others. But because eBay hires more lawyers then support personnel, it will take someone with large pockets to test that in court unless the CMA gets enough complaints to take action.
15-06-2025 1:03 PM
@jonatjonatjonat wrote:Well basically by creating the site and setting the rules.
Amazon also don’t allow sellers to use stamps
Vinted is where eBay got the idea for simple delivery
tiktok shop do allow you to post your way provided there is tracking (but they will also charge you 50p if you do)
All these site set the rules. You don’t have to like them, you can choose not to sell on their platform. Selling on a digital marketplace is not a right. Find a platform that affords you the autonomy you want, you may get a few years before that platform gets greedy as well.
Tiktok has a shop??? Well, I guess it might suit some. I don't have the dance moves to secure me a following on Tiktok.
Not every platform gets greedy within a few years. One that's been doing well for 20+ years still has the same 2% final value fees. They've resisted the venture capitalist investors. It's when those move in, that's when things go downhill. Ebay is desperately trying to keep the quarterly reports looking good for their massive investors.
15-06-2025 5:00 PM
Be honest, John, that other site could not be described as "doing well" by any stretch of the imagination.
I suspect it reached a size which its operators were happy with around 2009, and they have made no effort whatever since then to grow it or make it any more efficient. As long as they don't spend on promotion, etc., they can stay afloat. I think this is borne out by the fact that they are making no effort to attract buyers or sellers at this time, when it should be relatively easy, with a decent offering.
It's not geared up to be the principal selling site for a small business, even the size of mine. Believe me, I did try for a year or two about a decade ago, and listed a few hundred lots a couple of years ago, without even the slightest hint of interest from buyers.
It's OK to dump your items there and forget about them, and you'll get an occasional pleasant surprise when one sells. Or you can really just use it as an advertising board, trying to lead potential customers there from social media and other contacts.
I know there is one poster who backs them up, but he is comparing their performance to eBay, where he only sold four items in a year. He is one seller, with a very small offering, in a niche market. In no way is he a yardstick.
That site is currently a complete waste of time, although it may have potential, either if the operators decided to grow it, or if it was to be bought over.
15-06-2025 11:35 PM
"Be honest, John, that other site could not be described as "doing well" by any stretch of the imagination."
OK, I admit that my definition of doing well is that they have 5 million listings, but they're no rival to ebay if you're looking for Chinese tat. And I can't recall seeing any ads by them. I assume from your moniker you sell vinyl, I don't know whether there are people selling vinyl there.
And the other aspect of doing well is that you don't get people harping on about how the site is overly controlling about the way one buys postage, your funds aren't held when you make a sale, they don't have buyers' fees. People who sell stamps, postcards, craft items etc seem happy enough. I'm heading towards 100 feedback there, so compared with my sales here in 2024, no comparison, but here now... didn't sell a single thing in April. Not much since. For me, elsewhere can't be much worse.
So I'm not inclined to have my eggs all in one basket. But when time allows I'll be continuing to look at further sites. Even freegle, freecycle and trashnothing. Anything rather than binning potentially useful items.
16-06-2025 8:53 AM
As of right now, eBid claims to have 2,751,587 listings, although it also claims over 6 million worldwide (I assume it's counting those available to each market, and adding them up, which would indicate a lot of the same ones being counted many times.
There are a little over 34,000 listings in their vinyl record section, compared with 14.3 million for eBay (5.1 million located in UK. So eBid has around 0.66% of the number of listings of vinyl records in the UK which eBay has.
A smaller pool can may it a little easier for a seller, but not if it's so small that nobody bothers to go there. So it really wasn't much good for me. (and my eggs have certainly never been all in one basket).
I can see though, that around a quarter of the listings on eBid are for stamps, still far fewer than on eBay, but perhaps it's finding a niche. If it does well in one category, that may spread to others. I genuinely hope it does work out for all of you trying it out.
16-06-2025 10:01 AM - edited 16-06-2025 10:04 AM
"It's not geared up to be the principal selling site for a small business..."
Perhaps that's why it works for sellers who are not relying on it for that purpose, but are instead trying to reduce their accumulation of slower selling niche items. Something that ebay was once famous for but has increasingly turned its back on, in favour of small businesses.
I sell in the same niche on both sites. I listed the same number of new items on both sites in the same year. I even went through the rigmarole of refreshing my ebay listings regularly as Sell Similar, something I don't have to do over there because it is set up better to cater for slower selling items. I could give buyers small discounts on item price and postage because they charge lower fees and no fees on P&P. I didn't spend any time self promoting on SM but took the time to ensure I was always visible on Google Shopping.
No, I'm not any sort of yardstick when comparing the two sites. But I think I can say that I demonstrate in a small way what can be done on a smaller site. I'm not the only one, as @johnwash1 said sellers of postcards and stamps seem happy enough, sellers of magazines and comics seem to be doing better as do model cars and railway sellers.
Also I see sales of new goods on the increase in some areas, as you say perhaps not their principle selling site but neither so infrequent as to be a "pleasant surprise if something sells occasionally".
I'm glad that the owners haven't gone down the corporate investment route. That means we don't have to put up with the sort money grabbing policies that ebay has to use to pay them for their investment. Ebay may have turned its back on the world wide boot fair / collectors market because it isn't as profitable for the site as small businesses are. But if ebay no longer wants that business, there is a gap in the market for a site that does and for me at least, ebid has filled that gap quite nicely and I think it can do the same for others if they have some patience.
So with ebay's millions of potential buyers, huge footfall and advertising budget, why were my sales figures for the two sites not reversed when for many years they were? Ebay used to beat ebid year after year by a big margin. Last year I sold 4 items here and 28 on the other site. I'll say it again. Because buyers could find my items and at a price they thought acceptable.
All through last year most of my items here suffered low Views, attracted 5/6 Watchers (probably the same 5/6 Watchers on every item) who probably weren't even going to view the item until I sent them a lower price Offer. That isn't what I want of a selling site and if ebay can't do any better, why stay?
16-06-2025 10:18 AM - edited 16-06-2025 10:20 AM
I'm not sure why but my lap top is showing me 3,726,596 UK listings with over 6 million worldwide.
Out of interest I looked at the HP Recently Sold items (I didn't check their sales times)
Vinyl discs 2
Dogfood 3
Stamps 1 Job-lot
Books 1
Pharmaceutical 1
Model railway 1
Disney World 1
Postcards 3.
This stripe changes throughout the day, so someone is selling something.
16-06-2025 11:58 AM
🤔Can only suggest contact Action Fraud and obtain a reference number to add that to any replies to the case opened by the buyer through eBay, If the buyer has in fact requested couriers leave items in a safe place? As shown in the photo if you can prove that your item sent is there? Then the loss is not of your making! Any further involvement would need one of you making a case through a small claims court action for a decision.
16-06-2025 12:34 PM - edited 16-06-2025 12:36 PM
I do get the same figures as you now, when looking at eBid. It appears the figure I quoted earlier was for Canada - for some reason it was defaulting to their Canadian page, despite the face that I was logged in. Even then, all my points remain valid.
It works for you personally, in your niche, but I don't believe it will work for the vast majority of users.
16-06-2025 12:56 PM - edited 16-06-2025 12:58 PM
In simple terms it means that valuables, such as jewellery, watches, and precious metals, jewels, gems, precious metals, real pearls, silver, gold and lots of other things we can't be bothered to list or advise you of right now, but we'll let you know if they're included or not when you have a problem and raise a dispute ....
19-06-2025 5:48 AM - edited 19-06-2025 5:49 AM
Having browsed this thread (with interest) I have arrived at the conclusion that private sellers have to be thoroughly diligent regarding shipment of materials they are selling at every stage and that this need has been significantly heightened and aggravated by the unilateral introduction of "simple delivery".
Hurried 'clicking through' is to be avoided, at least for anything which exceeds the sellers acceptable uncovered risk threshold.
Thanks to all who have contributed.
19-06-2025 2:01 PM
Depressingly, the main reason why we all have to be so cautious and anxious about posting items, and need to pay extra for tracked/signed postage etc, is because (some) people can't be trusted.
Someone - the thief - knows the whereabouts of this item, and is responsible not only for the OP's financial loss, but for all the trouble & upset something like this can cause the 'victim' & their family.
Can only hope what goes round comes round, with knobs on...
23-06-2025 9:55 AM
Good Luck With That One !!. Simple Delivery, F All Simple About It, Only the Person That thought it up.
Are EBay On a Commision Basis on Delivery as well now ?.
23-06-2025 10:08 AM
Seems like they are buying a 3rd party shipping service, attaching their own T&Cs to it and then reselling it for a profit. If that doesnt sound shifty, I dont know what is.