Seller Central

Ridiculous glitch between RM tracking and eBay

I had a parcel with Royal Mail booked for collection as no car today. I had also sold another parcel today as a 48hr Tracked which I was going to take to PO tomorrow. Postman spotted it and said he could scan and take it too. Great I thought - job do...

Account Restricted

Hi Everyone, I’m posting here because my seller account Connect HQ was recently suspended, and I’m honestly struggling with the situation. I’ve spent a long time building this account, listing items carefully, fulfilling every order on time, and reso...

Sellers - Stop using 'AI' nonsense for descriptions, you are losing sales....

It might seem an easy option but I won't buy from sellers who use the lazy option for descriptions, it's sometimes completely wrong or just nonsense and does not tell me want I want to know to make a buying descision so I don't. I want real descripti...

Where have sales gone !!

Crikey ...... things on here have gone from bad to worse, private sales have almost dried up & disappeared!What is going on here. Look at last year vs this years sales:Year until November 2024 £1471Year until November 2025 £769That's dropped about 50...

Buyer claiming parcel isn’t available for pickup.

What would you guys do here. The buyer ordered to a click and collect shop (Food & Wine) and I posted it with Royal Mail which is the courier they chose. The tracking photo shows it was handed over a shop counter and everything looks fine there. The ...

Returns case opened but unable to sign in

Hi,I have had a buyer open a case which I could resolve if I could contact them However I cannot sign in nor will eBay allow me to change my password so I'm effectively locked out from any response.What can I do?!

Resolved! Correcting wrong item weight with simple delivery?

Sold an item, came to box it up, and it exceeds the weight class for the label. (~2.5kg on a 2kg label). How do I change the label to 10kg with simple delivery? I realise you don't get charged the increased postage and £1 admin fee if the incorrect w...

Unable to now amend any tracking

Hello I can no longer amend any tracking, which is a tad nightmare. Has this now been removed permanently?

Ebay removed Vinyl record listing. Counterfeit item policy does not apply to all.

I had listed a Pink Floyd live in 1977 album from my collection for sale. A few hours later I received an email form Ebay which said "We had to remove one or more of your listings for not following our Counterfeit item policy." Fair enough and I'm qu...

Resolved! Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

99p listings

with the new simple delivery will we see less sellers starting there items at 99p now

Selling seeds and plants

Hello all.Could someone tell me what the situation is selling plants and seeds on ebay?I heard you need a plant passport.I'd be selling my seeds and rooted cuttings from my own plants. Would this need to be a business account?TIA.

Resolved! how do you list anything bigger than 61cm?

Ebay is now forcing me into SD with no custom delivery option The largest postage offered under SD is 61cm There seems to be no way to list anything over 61cm and get the correct postage, even if you declare the dimensions in the listing height, widt...

User

Has anyone had dealings with this buyer? Bought a Sonos Bluetooth speaker from me. Sent by royal mail tracked 48 and have photographic proof of delivery. Still showing as he hasn't received the item. I believe he has bought items under a different na...

Ebay simple delivery opt out

So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......

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Seller News: November 2025

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Forum Posts

Ridiculous glitch between RM tracking and eBay

Account Restricted

Sellers - Stop using 'AI' nonsense for descriptions, you are losing sales....

Where have sales gone !!

Buyer claiming parcel isn’t available for pickup.

Returns case opened but unable to sign in

Resolved! Correcting wrong item weight with simple delivery?

Unable to now amend any tracking

Ebay removed Vinyl record listing. Counterfeit item policy does not apply to all.

Resolved! Simple delivery is awful

99p listings

Selling seeds and plants

Resolved! how do you list anything bigger than 61cm?

User

Ebay simple delivery opt out

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Ridiculous glitch between RM tracking and eBay

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