Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
removed listing
We had to remove one or more of your listings for not following our Prescription and over-the-counter drugs policy. We understand that this must be frustrating. But don’t worry — we’re here to help!What happenedPrescription drugs, or drugs containing...
Buyer claiming damaged parcel and contents missing
Hi everyone, I've found myself in a bit of a strange situation where a buyer has opened a 'missing parts or pieces' return case claiming that the parcel I sent has been damaged and the item inside is missing. For context, I sent a video game which wa...
Postage cost changes when switching between 'buyer pays' to 'seller pays'
Hello,When I create a new listing the default for postage is 'buyer pays'. As an example, say the postage amount to be charged is £3.38, then when I change it to 'seller pays' the amount changes to £4.48. It behaves the same with other parcel sizes a...
eBay now refund your buyer if the item gets lost in the post
eBay are now responsible for refunding buyers where items get lost or damaged in the post and are sent after 4th February when the new Buyer Protection kicks in (private sellers only) https://www.ebay.co.uk/help/buying/returns-refunds/returns-missing...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Resolved! Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
eBay environmental responsibility - combining postage issues
Why isn’t the combined postage issue fixed for private sellers?The extra time, packaging supplies and parcel volumes that this increases is ridiculous.GM
Ebay AI, FAQs and Google Algorithm
We are hearing lots of feedback regarding how Ai and google will align in the near future. In short there is going to be a big shift towards people using Chat GPT (and other AI bots) to help them make purchases. We are being advised to help Ai by re-...
Stop using Evri
My eBay / Settings / Postage preferences unselect Evri.
Huge Page Obliterating IMAGE on Sold HUB PAGE ... Anyone Else ?
Now appearing in my ... to dispatch itemsa Huge Page Obliterating IMAGE of item , on Sold HUB PAGE ...Anyone Else ? getting this pain in the proverbial ..... jeeeezzzzzzis it another ebay tech puppy inspiration ....
eBay Virtual Tracking Number Question
Hi im just wondering if anyone may know an answer regarding ebays virtual tracking number, on the help pages regarding the eVTR it states that defects are exempt from items tracked by ebays VTR, and in just wondering if anyone knows if that is correc...
Fails to generate US Packlink Postage Label - any ideas why?
First time posting to US since Simple Delivery.Filled in everything I can see but I constantly get informed the system cannot generate the postage label, try again later.Small light parcel. US Mainland. Agreed to conditions. No other red lines.Any Id...
Resolved! EBay asking for national insurance number
Hi everyone, I recently joined for like 1 month and I start selling as a private seller , and now eBay is asking me to provide national insurance number."New UK digital sales reporting legislation requires sellers with 30 or more sales, or who have s...
Late Delivery List
I think I can claim a new record.The customer ordered an item on the 1st October - postage purchased with Royal Mail on the ebay page and posted on the 1st October.A late delivery list arrived for orders received upto the 30th September but the Octob...
Seller fees pie chart help locating
Has Ebay got rid of the pie chart that used to give a percentage that sellers actually paid fee wise? ie to include shop fees, FVF, promoted listings etc I cant seem to locate it now. If anyone has a link can they post it up please?
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