Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Still holding payments & delayed processing on orders collected
It seems eBay are at it again holding funds on sellers that are ‘above standard’ Funds still processing after buyer tried out the item in my home and left happy, me on the other hand am not.This payment was meant to be processed by now and has past t...
Private messages
I tried to send a PM to someone but got a pop-up message from ebay saying "You have reached the limit for the number of private messages you can send for now. Please try again later." It begs 3 questions - What is the limit? Over what period? How man...
Item stolen from Evri Simple Delivery parcel and substituted with another item
Hi,Looking for some advice on how to proceed with this. Has anyone else been in this situation? I sold my old iPhone and despatched via Evri Simple Delivery in good faith. The buyer received the parcel but is saying the package was tampered with. It ...
Ebay confirms when Simple Delivery will be Mandatory
Someone else posted this as a reply to an existing thread but thought I would post it separately. It appears to be taken from one of ebay's terms and conditions pages but I do not have a link.
Resolved! Reporting Bidders for None Payments
Where can you reports buyers that never pay for items and never reply to any requested. On the choices when reporting anything this is not mentioned anywhere.I have one item that it looks like I will have to relist for the fifth time due to people no...
£2.70 simply delivery
Newbie to eBay. I'm not sure if I've made a mistake or not. I've recently started selling 2nd hand DVDs. Mostly for £2.00 a dvd. But for it to be delivered (tracked) it's costing the buyer £2.70 Is this the cheapest tracked delivery available? I real...
Double postage refund?
I have sold 2 iitems to the same person. They brought each item at different times, but withing minutes of each other. I used simple delivery and printed 2 labels. Only realising as I'm packing that the items go to the same address. So I have put the...
Simple Delivery taking over everything
Purchased an item that was coming via Evri Simple Delivery. Overdue and the Evri tracking is so confusing they dont seem to know when it might be delivered. Messaged the seller to see if they can get a clearer idea their end and get an automated (fu)...
Yodel non delivery
I recently sold a bare root rose plant and sent it via Yodel and after 9 days and numerous webchats and emails to the ceo complaints address, I was advised the item was being returned to sender. I was advised to contact the sender (myself!) for more ...
Simple Delivery. A Comedy of Errors.
Royal Mail didn't show up at my place to collect an item yesterday and then lied about it. I know they're lying because I have carers supporting me 3 times a day, 7 days a week and they had no difficulty accessing my building. I have an intercom with...
Red Banner Saying “Open Issues” But I Have No Issues
Hi everyone,I’m hoping someone here can help or has experienced the same problem.Recently, my eBay account was reinstated after a restriction. Since then, I’ve noticed a red banner under my payment section saying there are open issues to resolve. How...
Royal Mail price increase coming October 2025 could be the final straw.
Let's face it. Small sellers are doomed and have been since eBay decided to concentrate and subsequently bend over backwards for their larger seller's needs. Those that are barely hanging on in this unequal system, with its flawed fee structure and m...
Has Custom Postage Now Gone ?
Please can someone offer some advice.I've read that we can opt out of the Simple Delivery and still use Custom postage but I cant see the Custom Postage option anymore when adding a listing ?I've tried this on new listings, revising a listing, listin...
Thoughts on the HMRC and National Insurance Number issue
I'm no longer selling due to Simple Delivery and I am sure that that will affect eBay's revenue from private sellers as well as have a knock-on effect from people buying less due to having less to spend. I should just forget it but the whole thing is...
Resolved! Funds pending – awaiting delivery but Buyer has paid and collected item...
I sold an item on Ebay which the buyer paid for and then collected yesterday. I subsequently noticed that they had requested delivery and DHL turned up to collect it. The order is now in limbo, marked 'paid' and 'dispatched'. How can we mark it as 'd...
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