Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
private seller, item collected without code, time scale on payment?
in the scenario as a private seller selling an item on a collection only basis where the buyer sent someone to collect the item but did not provide the collecting agent / person the collection code how will the payment to the seller be released and w...
Simply delivery
Another newbie question. Sorry . I've sent a dvd to a customer, it cost them £2.70 (LL). Found out at the post office, that it could have been sent cheaper £1.55 (not recorded). For my next time, at the time of posting my listing onto eBay, if I chos...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Not being paid at usual time
eBay eventually started to send funds the next day after an item was sold usually by 2 am. Today I got a message saying that I would be paid within 24 hours after a sale for having a good sales record. Is this a joke. Is it supposed to be a reward. B...
MORE problems with Simple Delivery - parcel too heavy for service.
I have just sold a huge bundle of magazines, and the Simple Delivery option has selected an Evri service with a maximum weight of 15KG. Altogether, they come to around 26KG.https://www.ebay.co.uk/itm/236264640728 is the listingIn an ideal world, I'd ...
eBay app - listing and editing issues
So for some reason the app has started exiting the listing after editing / cropping the photos. I close the app, open again, load the draft, begin to edit and it happens againYesterday I had to empty the cache and restart my phone but today that's no...
Resolved! Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
Item stolen from Evri Simple Delivery parcel and substituted with another item
Hi,Looking for some advice on how to proceed with this. Has anyone else been in this situation? I sold my old iPhone and despatched via Evri Simple Delivery in good faith. The buyer received the parcel but is saying the package was tampered with. It ...
No sales emails
Anyone else not getting email notifications for items sold?
Resolved! Appealing listing suspension for 'policy violation' taking ebay ages to respond
Ebay removed one of my listing for a claimed policy violation of 'offering to buy or sell outside of ebay'This was because I had listed a PC peripheral which i didn't have the software for so linked to the manufactures support website where the buyer...
Late delivery defects / royal mail not scanning
Hello We have recently had a barrage of late delivery defects taking us up to 4%, resulting in us being due to loose our top rated status this month. We have recently switched to Royal Mail as our default courier, but it appears they are regularly no...
Simple delivery is making life really hard for me.. Anyone else finding this? It is this seller
Several times now eBay's now compulsory "Simple" Delivery hasn't allowed me to sell in a way that is convenient for me. Won't let me use the service I want, and the collection options are less flexible than royal mail. Anyone else feel like this?
EVRI update
The buyer is sending the jacket back as she said the description is incorrect. She took a photo of the folded jacket. The picture of the jacket I took was with the whole jacket with the arms out. It would have been impossible for me to send the jacke...
Resolved! EVRI
I used EVRI collect a parcel to deliver to a buyer for the first time. Two days after the courier collected the parcel from me, I had a message from the buyer saying they hadn't received the package. They live 336 miles away from me. Three days in, a...
send a list of problems \ issues with simple delivery
it seems my frustration with simple delivery is shared by many in here. what can we do about it? several ebay support team members have told me that they get complaints \ issues with simple delivery constantly... but, obviously there is NOTHING they ...
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