Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Not received payment for my sons compute steering wheel and pedals
I have sold my sons Thrustmaster computer steering wheel and pedals. It has been posted and delivered. I have still not rceived payment after approx 1 week. I checked my bank and visa accounts nothing yet. How or who in e bay can i escalate ths to pl...
GSP Glitch Worth Mentioning
Thought i'd mention that if you ever edit any postage policies, the ebay GSP option likes to switch itself off for no reason. It sometimes takes a few times to switch it back on. Just for those who use it that wonder why sometimes you suddenly have n...
Resolved! Option to send invoices disappeared
Option on sold listings to ‘send payment details’ has disappeared and I’m unable to send people invoices for combined orders like I normally do. I did a live chat with customer service, but I don’t really think they knew what I was talking about. I h...
Buyer Protection Fee on Best Offers
Just want to put out into the community an interesting response I got back after e-mailing eBay Customer Support regarding the broken "Best Offer" option on listings between private sellers & their buyers. I ran a bit of testing myself between my pri...
EBAY HAVE FINALLY GOT RID OF LOW PRICE SELLERS
YES AFTER 10 YEARS OF SELLING, EBAY HAVE FINALLY PUSHED LOW PRICED SELLERS OFF THE CLIFF, I SELL RECORDS AT 50p EACH AND WITH EBAY'S BUYER PROTECTION IT BUMPS THE PRICE UP TO £1.24 WHICH IS MORE THAN MOST OF THEM ARE WORTH, WHO'S GOING TO BUY A £1.50...
Resolved! National Insurance Number
A quick post and a straightforward question. From January 2025 , which begins tomorrow, Ebay have to pass your details to HMRC if you sold 30 or more items in 2024. Have they requested your NI Number yet? Only asking because they have not asked for m...
Reinstating a VeRo listing
I recently had a listing taken down through VeRO. I followed instructions, contacted the rights holders and exchanged all the information requested to show the products were genuine. I have several emails to show that they have been confirmed as genu...
Account verification taking weeks
I've had the same bank account since joining ebay 18 years ago. Still, as requested, I entered my bank account details back in February and I'm still waiting for it to be verified. In the meantime, I can't access my money. Last week, I had an exchang...
Setting up an item to sell - error message
Am trying to list an item. It won't submit. Error message: Looks like something is missing. Please fix any issues and try again.Domestic postage cost Not sure what I'm doing wrong ??
Click and Collect
yet again the perennial click & collect question looking back through the old threads, it seems to be asked every few weeks can anyone advise me, please, how to add C&C to my listing?
Ad banners in Saved keyword searches
Anyone else seeing advertising banners in their saved keyword searches.Loads of mine (Warhammer model searches) have a banner for Merlins Miniatures and it says Sponsored to 1st January 2026. Bet that would have set them back a few bob. The banner is...
Ebay won’t remove inaccurate buyer feedback
Hi, I’ve been unlucky enough to deal with an extremely aggressive, unpleasant buyer who’s left my first negative feedback in my 17 years on Ebay. The feedback is demonstrably factually inaccurate but the buyer has refused to amend it and Ebay has ref...
Resolved! EBay asking for national insurance number
Hi everyone, I recently joined for like 1 month and I start selling as a private seller , and now eBay is asking me to provide national insurance number."New UK digital sales reporting legislation requires sellers with 30 or more sales, or who have s...
New postage policy seems a bit dodgy...
Anyone else find the ‘new’ postage process for sellers frustrating and a bit suspicious? Specifically: Ebay now require sellers to select the postage service during the listing and only allow them to use that postage service once the item has sold. T...
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