Seller News: July 2025
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Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Item description sentences mixed up - is this normal?
I've just made my listing live, and am currently looking at it on the mobile website. I know that the initial item description displayed on mobiles is a shortened version of the full description - hence the 'See full description' link - but eBay has ...
eBay's rip off new buyer protection fees and delayed payment for sellers
I first posted on this last night and received dozens (possibly more than 100 in less than 24 hours) of emails and posts on seller centre and eBay community sharing my objection to eBay's new rip off Buyer Protection fees and delayed payment for sell...
Resolved! To promote listings or not, what works for you? Are you increasing %, unchanged or switching off?
With the new changes coming in on promoted listings where you "pay if your promoted listing is clicked" and sells within 30 days, causing some debate, was interested to see if other sellers use promoted listings, what percentage do you set, what type...
Dear Eve
It would be good to see everyone else's "Dear Eve" letters here. I can't post the email addresses, but just ask copilot. Feel free to copy mine, post the one you have already written. Even if you are just quitting the platform, don't tell us on the f...
Buyer Protection Fee Woes
I see the Buyer Protection Fee has been added to our items for sale (not for the toys category yet). I know that if someone opens a not-received case for an item and then rings Ebay, that Ebay will often refund them out of their own pocket. Thus enco...
Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?
I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our...
Simple Delivery...Low cost items exempt ..... this is what CS say
Thank you for contacting us here at eBay Customer Service regarding our Simple delivery. I understand that you have been notified about this service and you would like to know if low priced items are exempted and what can be considered as low-priced ...
Some listings have recently gone missing, not removed or hidden, any way to get a list and re-list
I have just been auditing my inventory and have noticed that a number of listings (probably 20%) are no longer present for sale. They cover a variety of items. I have not received any messages or emails stating that the listings have been removed or ...
Lets Talk About Simple Delivery - (Suggestions for Improvements)
Ok so this is a less ranty post Since eBay is going to be making us use this, what is peoples experience like of it? Do they take full control of it if there is any issues with shipping, in transit or lost or stolen? How much is Simple Delivery insur...
Global Shipping to the USA
Can somebody please explain what is happening with Global Shipping to the USA? From what I can gather (and I may be mistaken,) items priced under ~£25 are elibigble to be shipped to the USA, while items above ~£25 are not. And there's no way for me t...
Collection
Apologies if this has already been answered before, I did look! I've sold an item on Ebay. As I work, collection has to be late afternoon/evening or weekends. Buyer has asked me to leave item outside so he can just collect it, as he wants to collect ...
Ebay just rip u off when it's their fault
Really annoyed about this. Customer opened an INAD request. It said "the customer will return this to you by the 22nd" so obv i'm waiting for the return as requested. With all the fees and promo fees, the £27.99 is eaten up so all I owe is £11 refund...
eBay Global Shipping Program - who is liable?
I sold an item recently which I didn't realise was sold under the 'Global Shipping Program' (GSP) to a buyer in Munich Germany, This has led to a lot of confusion with the buyer, they messaged me saying they had not received the item. My Royal Mail t...
Entering your own tracking number for non Simple Delivery items where compensation cover needed
Members should read this post first to understand that Simple Delivery, in many cases, will not give you any compensation coverage. https://community.ebay.co.uk/t5/Seller-Central/Where-you-REALLY-stand-on-shipping-using-Simple-Delivery/m-p/7860490 So...
Possible way around Simple Delivery....
This is posted from my Business eBay account, but relates to my Personal Account. So, this morning I spoke with Customer Services about the fact that eBay had changed my listings to allow Evri delivery to be chosen by the buyer, despite it being a 15...
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