Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Priority Advertising Strategy promoting listings. I'm bleeding money and profit
I have most items on a dynamic rate promotion but put a load of stock on priority with campaign budget £3, the lowest rate. It is bleeding money daily. I notice there are much more views but not particularly driving sales. I have sent a few offers. H...
Buyer pays postage- how come my monthly transaction sheet is showing debits for postage labels ?
I'm looking at an example :Transaction summary for 01 Jun, 2025 - 30 Jun, 2025. There are £***.67 fees for postage labels- when i sell the buyer always pays for postage so why am i seemingly being deducted these charges? It happens every month. Pleas...
Parcel delivered but saying item isn’t in there.
Hi, I sold my phone on eBay for a good amount - eBay choose the postage and I sent it right away. It sat at the post office for 2 days and then 2 days later it’s been delivered however the phone is missing. I sent this phone in the box then bubble wr...
Account suspended for BBE – Top Rated Seller, Premium Store, all refunds issued
Hello eBay Community,I am a Top Rated Seller from Ukraine with a Premium Store, 695 positive feedback and 0 negatives. Recently my account was suspended due to “negative buyer experience” (BBE).The flagged cases were not my fault:One USPS parcel (wit...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Late delivery defects / royal mail not scanning
Hello We have recently had a barrage of late delivery defects taking us up to 4%, resulting in us being due to loose our top rated status this month. We have recently switched to Royal Mail as our default courier, but it appears they are regularly no...
Automated Feedback ???
Can anyone explain what on earth is "Automatic Feedback". As a private seller I've recently been successful in selling 6 items, even though I'd hoped that a few of them would have made a little more money than they actually did. I was punctual with t...
buyer won't share collection code
I have sold an item and the buyer has collected it but didn't share collection code. Now the buyer won't reply to messages and emails asking for the collection code. Since i don't have the collection code i get receive any payment, is there anyway ar...
Has anyone sold to the US through the Global Shipping Programme in the last few days?
It does seem to be active with items showing up on ebay.com - just wondering if eBay are charging buyers the relevant tariffs.
Revise / Edit Existing Listings To Avoid Simple Delivery
Has anyone figured out a way to edit existing listings to avoid simple delivery? New listings work fine but it'll take ages to realist everything.
Listing rejection due to Ebay suspecting item is coiunterfeit, how can I appeal?
Listing rejection due to Ebay suspecting item is coiunterfeit, how can I appeal? Ebay rejected my lsiting for a fragrance as suspected of bing counterfeit when it is in fact a genuine item. How can I appeal this decision to get the item listed? Many ...
Why not just allow ALL items under £20 to be free of Simple Delivery?
Utterly useless eBay hyping up a decision to allow items under £20 to be free of the irritating Simple Delivery when the fact is it only applies to a tiny handful of categories which no buyers visit anyway. Just admit you got this wrong, Ms Williams,...
Simple Delivery now optional for items under £20 including Large Letter
New email just received says: We’ve listened to your feedback and made Simple Delivery optional for more items priced £20 or less. This includes items in categories like Trading cards, Coins and Stamps, which are typically letter or large letter-size...
Resolved! Shipping to Sweden from UK without GSP
Background - So I listed an item, I had a message from a Swedish buyer that they’d attempted to purchase the item (I had GSP turned on) but it wouldn’t allow them. After speaking with eBay CS it turned out that there is a technical fault that stopped...
Seller location showing
Years ago when setting up my selling account, (this is account for forum use), I set my location as UK, United Kingdom and for years it was shown as this and when listing new items that is what appears on my listings. Also when viewing my own listing...
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