Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Cancelled Pick Up - Suggests I have to Refund
HiLooking for some advice on a pick-up collection only listing I had. The buyer came to collect but decided that the item was not exactly what they wanted.I didn’t receive a code and I asked them to cancel the ‘purchase’. They did this with the reaso...
eBay Looking For Private Sellers For Paid Case Study & Media Exposure
In case you missed it, eBay is apparently looking to recruit private sellers in the UK for a paid case study and opportunity to share their selling journey through eBay’s marketing channels and media outlets. Posted on the official eBay UK LinkedIn p...
Resolved! Buy now or auction?
Im still a newbie here. Only started selling second hand DVDs. Cheap as chips, mostly £2 or£3. Is it better to offer the buy now, or should I put them under auction? Or both? Respect
EVRI
Has anyone else noticed handling delays by EVRI in the last month after an item is dispatched, but before it reaches the local courier?
Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?
I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our...
What's happened to postage options?
Went to list something just now and the post service options have completely changed since yesterday. I usually list with free post (I then select yodel as that's my nearest/best priced drop off centre), but there's no option to offer free post. I'm ...
Resolved! OK. Simple delivery will override your domestic postage policy. It's here
Just tried to list an item. Can't put free postage option. It's simple delivery or nothing. They're just making this even more complicated now.
eBay environmental responsibility - combining postage issues
Why isn’t the combined postage issue fixed for private sellers?The extra time, packaging supplies and parcel volumes that this increases is ridiculous.GM
Ebay charge for free listing query
I listed a buy it now item for free but when I received an offer (from a UK buyer) there was a charge for $39.99 - see image. Why is that? I declined offer but wanted to accept.
Selling Nicotine Products
Hi, I have a large quantity of nicotine patches / gum that i wanted to list. Anyone have experience with this and know if it is allowed? From reading the policy it seems to say they are allowed to be listed by business sellers / pharmacy sellers. I a...
How do I close a return request when buyer wants to keep the item but won't close the return request
Buyer opened a return request on 20th August stating that the pictures, he'd purchased, arrived damaged and not as described. I replied same day asking for pictures of the damage and why they were disputing my description. Buyer replied that he now w...
Has Custom Postage Now Gone ?
Please can someone offer some advice.I've read that we can opt out of the Simple Delivery and still use Custom postage but I cant see the Custom Postage option anymore when adding a listing ?I've tried this on new listings, revising a listing, listin...
Is eBay actually dying? Or is it just private sellers that are suffering?
Ok I know I only sell a handful of things but I'm getting no views and few watchers. Things were much better a year or so ago. Are auctions falling out of favour?
Introducing automated positive feedback... April 2025
Introducing automated positive feedbackThe great service you provide to your customers deserves to be recognised. This is why we are excited to introduce automated positive feedback. Starting late April, automated positive feedback will be added to y...
Scammed by buyer
Buyer contacted me to say there was a postage surcharge they were hostile and rude from the offset so I contacted eBay and asked for help. eBay said if the buyer sent them proof of receipt on the surcharge they would refund due to courier error. I to...
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