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Resolved! Returning broken glass?

hey everyone, i bought some bulbs for the headlight of my car, and the seller sent them without any bubble wrap and in an envelope. as you can imagine, they arrived smashed. i tried to contact the seller, but i was given an automated response to go t...

Getting refund of unused return postage

I bought two bras which I had to return (wrong sizing). The only way I could initiate returns for both items was to do this individually. I was made to pay for postage twice (a requirement to make the return) which seemed very unfair. I returned both...

Refunds with Evri post.

I sent an item by Evri post two weeks ago and this morning received a message from eBay that the buyer had been refunded, for what reason I’ve no idea, and also I won’t receive it back. I’ve no idea what was wrong with it. Anyone else experienced thi...

Buyer return

I want to return a valuable item to seller. The return has been accepted by Ebay but they are only offering return labels which don't offer enough compensation. Can I just return it myself using Special Delivery?

Resolved! Seller won't provide return postage

Recently bought an album on eBay which arrived on the 9th April. As soon as I opened the package it was clear it was damaged (see photo) with a radial scratch. I tested it and the scratch caused distortion and skipping. I asked for a refund and top r...

User avatar by • Engager
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Global shipping service return issue

Hello, I was selling a jacket on ebay UK and didn't realise that I was automatically enrolled in the global shipping service. A buyer bought the jacket through the global shipping service and the jacket was then posted from the UK to the US. The buye...

next steps?

Hi everyone,need a bit of guidance here..i sold a new product, the buyer then claimed it wasn't as expected, reasons given were unreasonable. anyways, i choose 'refund after return" & sent them a simpleDelivery label. I was willing to eat the cost, b...

User avatar by • Contributor
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