Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Seller protections for deliveries impacted by Storm Éowyn
Following on from our recent post on deliveries impacted by Storm Éowyn, we wanted to give you an update. To help reduce the impact on your business caused by the above weather events, eBay will automatically protect your performance on affected tran...
simple delivery
hello every one I have read the new postage simple delivery for small private sellers like me and I am very concerned its going to be ebay who decides what courier they think I should use, and even more concerned the buyer will choose .this is hermes...
RM Postage increase in April
With the RM postal charge increase in April is there an easy way to update all my RM Tracked postal fees on all of my listings without having to edit each listing one at a time? Thanks in advance
Royal Mail 2nd Class large letter up to 250g
When buying this service from Royal mail directly it costs £1.90. When using ebay options it is £2.10 and there is no £1.90 option . As a new seller at this time of change on ebay i am doubly confused - Is the extra a profit for ebay as the reseller ...
Simple delivery is a landmine!!!
Is it just me or does this "simple" delivery just make life hell. Nothing on this site works properly and its so frustrating. The simple delivery feature keeps giving me postage labels for Royal Mail, despite me opting out of Royal Mail delivery and ...
Refund prepaid postage labels
I have noticed that using the "simple postage" my prepaid postage labels have been over estimated (by weight) leaving me paying more for postage than I should be, without the option to refund or order a new oneI spoke with the buyer to inform them, c...
Another simple postage query
I'm pretty confused with all this simple delivery malarkey. I sent an item earlier today and i opted for the simple delivery just to see how it all worked. Now i have no problem with Evri really and i have used them many times with no issues. Anyway,...
Re. Evri via Simple Delivery my label stuck on someone else's parcel
@coinbags This is in response to your thread entitled 'Evri via Simple Delivery my label stuck on someone else's parcel' as, unfortunately, I can't respond directly to that. https://community.ebay.co.uk/t5/Member-To-Member-Support/Evri-via-eBay-simpl...
New Simple Postage Options
The new Simple Post gives an option to use the cheaper EVRI, as opposed to Royal Mail, which I have used with no hassle for years. On my neighbourhood social media, I lose count of the number of parcels people are either looking for, or have in their...
Undelivered Item
I recently bought an item off EBay, the seller posted it through a carrier, which has failed to arrive, the tracking information shows as being delivered, but unfortunately I have never received the item, contacting the carrier, they informed me that...
Global Shipping Company
There seems to be an ongoing issue with Global shipping Company (GSP) and whilst the responses of 'We are working on it' were comforting in the short term this issue is costing a lot of people including myself sales. I think there needs to be more cl...
Posting a chainsaw
Driving me bananas New eBay . Trying to sell an electric chainsaw .Being told I need to choose correct age appropriate courier. Tried various options... Non suitable . Site is so unwieldy now . Items hardly getting looked at never mind selling . Item...
fees on postage
its about time ebay sorted out business postage fees private sellers pay what royal mail charge while we have to pay ebay fees on top if i sell an item and royal mail costs £3.39 after ebay fees it costs me £4.11 we need more of a level playing field
Royal Mail - lost item and money
I sent to the buyer a flat cotton made from shopper bag (designer's bag so it was worth something). Royal Mail decided that the two handles also made from cotton were too bulky and it qualified under the parcel not large letter anymore. They were hol...
Where has the weight gone from listings
Hi Iv noticed that my listing no longer have weights on and now I'm having to input them manually on my royal mail account (which was linked and applied weight automatically). Is anyone else having this issue too?
Postage Label not generating error - It was not possible to generate the label. Something is wrong.
When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."This is happening on each of the 3 items I have sold and it happ...
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