Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
How do I switch off click and collect?
I've just started selling and don't yet have a printer, so I can't use click and collect (bar codes and scanning etc). I cannot see how to switch it off as an option when listing. I guess eBay might send me a QR code to be scanned at the post office?...
Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
Simple Delivery
Is there a problem with simple delivery at the moment does any on know. Just did a new listing and it did not go straight to simple delivery was letting me choose my own putting in weight and dimensions. Maybe they have seen the light was just gettin...
postage
Royal Mail has announced that it’s updating its consumer postage prices, effective from 6 October 2025. If you use the eBay labels platform, please expect to see pricing updated as follows: Royal Mail servicePrice change1st Class letterNo change1st C...
Frustrated Private Seller does legal research
I used to be OK with how Simple Delivery worked for me. Now, a 2 hr txt chat, many cascading customer service emails, 3 telephone conversations totalling around 5 hours, and a sudden fundamental shift in the way my account works, it's now three week ...
Buyer charged with Royal mail postage despite sent with Evri
I had a message from a buyer saying they had a bill for almost £10 from royal mail for insufficient postage. Despite it was sent with Evri at a max weight of 10kg. I still have a copy of the original label (always keep till confirmed delivery) Yet wh...
A sweater is Large Letter?!
I’m not sure this is good advice for sellers; suggesting that a sweater can be posted at Large Letter rate. Small Parcel, yes. I doubt you’d be able to fold a sweater to a thickness of 2.5cm even if you’d somehow managed a 35x25cm rectangle. I hope t...
IOSS number not pulling through to Royal Mail Click and Drop
Has anybody else noticed the IOSS number not coming through to Click & Drop over the last couple of days?
Resolved! NO LONGER ALLOWED TO POST ANYTHING OVER 61CM LONG- WHY EBAY?
NO LONGER ALLOWED TO POST ANYTHING OVER 61CM LONG- WHY EBAY?just got off the phone to customer service agent-the powers be have now removed custom posting and although evri, a designated ebay sd courier, allow a max of 120cm, ebay say no. this will c...
Simple Delivery Disaster - Package heavier than prepaid label
My item: https://www.ebay.co.uk/itm/177146651250item number: 177146651250After being boxed up is just over 3kg.The useless Simple Delivery label is up to 2kg and will charge the buyer £3.71If I refund the stupid simple delivery label, it refunds the ...
Simple Delivery is unavailable for this item.
All of my items that previously qualified for Simple Delivery now show the message “Simple Delivery is unavailable for this item” whenever I try to edit them, and I’m forced to select the basic postage option instead. Is there a Simple Delivery outag...
ParcelForce - Damage/Disposal of items
Long story short I'm having issues retrieving a parcel (as a buyer outside of ebay) with the intention to sell (on ebay) from ParcelForce. After 2 alleged delivery attempts, the 1st I was home, the 2nd I was out, the tracking information shows the pa...
Seller sent item postage due even though I paid the postage requested
I bought a pair of trainers and promptly paid fhe asking price plus the r1uired postage. But I got a notice that the item could not be delivered because postage was due and woukd have to travel to city centre to collect and pay fees required. I infor...
Parcel Force and Royal mail recent delivery issues
Hi everyone I just wondered if anyone, either seller or buyer, who has sent/bought an item recently that was shipped via parcel force? I recently sold a large item, so it had to go parcel force. It was due to be delivered monday 11th, but my buyer st...
Simple Delivery
Has anyone had any problems today, 12/09/2025, trying to select Simple Delivery as a postage option when listing new items? It's always worked fine for me but today I get a message stating my item isn't suitable for Simple Delivery but the price and ...
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