eBay

Payouts from my ebay account have been suspended and I keep receiving a message asking me to add a bank account.  I always had my paypal attached to ebay and received payment through that, why would it now be insisiting on me adding a bank account? ... View more

My AirPods Pro were not working properly with the Active sound cancellation. Visited an Apple Store today and they informed me that they are copies. At the time of purchasing the seller was very difficult to communicate with, so there's no point trying to get a result from him. I don't see why he should get away with selling copies as being original refurbished. Any ideas? ... View more

My active list originally had 83 items, but this afternoon, 66 duplicate items were automatically added, and the prices were all shown in euros and DOLLARS. The EBAY site I logged in was also from various countries, such as Australia, Germany, France, the United States...I ended the list of 66 sudden occurrences in horror. I also received 66 listings in my mailbox, but the listing fee was 0. Was this a system glitch at EBAY? Has anyone ever seen the same thing? How do I report this to EBAY? ... View more

Is it possible to seach by user name to find a seller ... View more

 I Posted before payment to the ebay  address given. Once paid the buyer listed a different address. After some email exchanges it turns out it was a 4year old address that he no longer lives at. What do I do? ... View more

I was bidding on an item and I won the item. A minute later as I was looking at the bidding history list a message appeared saying I'd been outbid and that they had one. But this only happened after I had actually won. Seems really unfair! Anyone have any advice? ... View more

Hi. I bought a mobile phone and asked the seller if the screen was good condition. I was told that it had always had a screen saver on it and there were no scratches. He has now sent photos showing scratches on the screen  and I have asked him to cancel and refund but he's not responding other than saying it works ok and he needs the money. What can I do? I can't see how to request refund as it says return item, I've not even had the item. Any advice please? ... View more

My wifes employer has a company account which they have had a dispute on for some time. They have abandoned the account and any notion of selling on ebay.   Somehow my personal account and my wifes personal account have been restricted as they are 'associated' with the employers restricted account. I assume she logged onto ebay at work and the IP address of her employer has become associated with our accounts.   I emailed ebay sometime ago and got a very simple replying telling me there is nothing I can do.   I requested a call back and was told by a phone agent "this is an indefinite restriction and there are no appeals"   Is there no way to solve this unless I approach my wifes employer and offer to pay the disputed fee myself? ... View more

I purchased an item and arrived as single unit not the pack of 5 featured. The seller is claiming they were showing the number of available not what was included in the sale. I can't find any way to open a case for eBay to step in- why is this hidden from me? How do I proceed. Ps today is the delivery date but I had it 2 days ago and comms with the seller has stalled. ... View more

I'm clicking on pay now and the app won't take me to the purchases page. I've been having issues for a few days but I've t took me there after a few tries now it won't go at all. Can anyone give me any ideas what to do or how to report this please? Thanks  ... View more

I sold a £2.40 pair of Timberland sandals. I paid out £3.20 postage with royal mail, I got proof of postage. The buyer says she hasn't received it so Ebay are saying because I haven't got tracking details (proof of postage is not enough) they are just refunding the buyer her money.    To actually get it tracked costs over £7. Do Ebay seriously expect people to pay this when they're buying a £2 pair of sandals?   I'm actually out of pocket which seems unfair.   They only suggest a signature is required with higher value items so its a lose lose situation for the seller.    I can prove I've paid postage. It just seems so unfair that this sale has cost me.   ... View more

How do I get my money when seller states has since received item after they have been refunded by eBay already?  ... View more

I sent a wii game with a large letter postage label but was told by the post office they would not accept it. I have sent them this way before, could someone please help me and give me some advice? ... View more