28-07-2021 8:01 PM
You have only 30 days to open a formal 'Item not as described' (parts missing) eBay case from delivery date which a Seller cannot ignore ... after 3 complete days, escalate the case to eBay and follow the return instructions carefully to completion for a refund in full >
EBay will only help you to return what you did get for a full refund, not get the missing parts.
Can you provide more details please?