28-07-2021 8:08 PM
I purchased an item and arrived as single unit not the pack of 5 featured. The seller is claiming they were showing the number of available not what was included in the sale. I can't find any way to open a case for eBay to step in- why is this hidden from me? How do I proceed. Ps today is the delivery date but I had it 2 days ago and comms with the seller has stalled.
Assuming you are right about the number, you need to go to the resolution centre and open a case for item not as described.