eBay

I've received an offer on an item. When I click respond ebay throws up a blank page. I'm unable to respond to the offer. What is going on? ... View more

need to get in touch with custmer services ... View more

Really frustrated with eBay. No way to contact them.   I ordered 3 of the same item from a seller. Nothing arrived. Had to open a case, no response from seller.   Ebay stepped in and said I had won the case, but ebay only refunded 1 of the 3 items. So now I am out of pocket, annoyed, and hoping someone from ebay can help me here!? ... View more

hello.    I returned an item and the seller hasn't refunded me yet. May I please have assistance on this matter. ... View more

Help! Seller agreed to combine postage on 2 items. I paid in full and waited on refund- never happened.  Its mow been 16!! Days since I bought items and still no arrival. They marked dispatched 2 days after sale.  They maintain they posted- added a tracking number 2 days ago that shows they havnt arrived. Never got combined postage refunded.  Now they are saying they HAVE covid 19!! How are they allowed to post clothes to peoples houses? They are a nightmare.   ... View more

I've sold a REGION ONE dvd.  In my listing I wrote REGION ONE 14 times! I wrote "please don't bid or buy if you don't have the appropriate player fir REGION ONE dvds" So of course, the message arrives today "it won't play" Tbh. I've been waiting for this comeback.    Do I just refund the item or hold out on the principle that people are taking liberties with ordinary sellers? 🤔   And not for the first time this week.  ... View more

Hello.   I have just listed two items and in both cases, all of the images have a pink colour cast. This is not a problem with my photo editing as the images display the correct colour when uploaded to my Flickr account. If you need to see what I am referring to here is a link to the listing. I look forward to a reply that can solve this issue. Thanks. Yashica Mat TLR 6x6cm Roll Film Camera #1 | eBay ... View more

Automated 'assistants' when failing to resolve simple matters passing on to a colleague for help, turns out to be another auto bot. MEssages state contact details are at the bottom of 'help' pages  is just to another automated 'assistant' or chat (if / when it works /doesn't just give;   "Pardon our interruption... As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen: You're a power user moving through this website with super-human speed. You've disabled JavaScript in your web browser. A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running." )   Why is it too much to ask of Ebay to provide easilly finadable telephone contact numbers for an actual help desk, or doesnt ebay employ humans any more to provide actual help (let's mention diversity and inclusion) assuming the aim is to actually assist users?   ... View more

Hi, im trying to add my debit card to this new Payout system, ive added my IBAN number correctly, but now im getting the "Please provide valid bank account number" Error message every single time when im typing or copying in my bank account number, which is 100% the correct one. What did i miss? I would greatly appreciate all the help.  My account number is 8 digits x3, tried putting it in with slashes, spaces, and even just as it is completely, nothing worked. ... View more

Anyone having listing problems today - I can only save as a draft and list using a smart phone  ... View more

Folks, can anyone help....I bought a KMC bike chain back in Feb/March, it was a quality chain, expensive and has snapped several times....so I was suspicious and went to the manufacturer who confirm that it is a counterfeit (not ideal on a bike from a safety perspective!)....how can I get a refund as it's over 90 days old....and I've had nothing back from the seller ( a business seller)?? ... View more

Hello I need help return an item but it has been taken off eBay and unable to compete return item 393389560966 ... View more

I sold a MacBook pro m1 for £950 and sent it special delivery to a click and collect point. Within a few hours, I had an email from eBay stating the payment has been put on hold as the eBay user didn't recognise the transaction. 4 days later I checked the click and collect tracking and it states it has been collected. I'm really worried I'm not going to get my money released from eBay, what rights do I have?   Really appreciate some advice. ... View more

I ordered a hand brake actuator back in March from a seller on Ebay for £300 (see attached order info)    The day it was fitted i drove home and it had failed, the fail light came back on, i messaged the seller straight away and sent them a photo of the warning light, i took the car back to the garage who fitted it and they confirmed that the bake was faulty.    Since then i have sent the sellar many many messages asking for them to resolve the issue and they are not dealing with it. I can still drive the car, but it needs fixing again.   The seller advertised they gave a 2yrs warrenty with the product, they are now ignoring me and Ebay isn't much help either as i have no way to contact Ebay as all the return options dont deal with an issue after a certain amount of days.    Can anyone please give me some advice on where i should go next to resolve this and get a refund ??    keechy19@googlemail.com     ... View more