how can i talk to someone

[claires2421]

i can no longer find a way to talk to an actual person, can anyone help please, the no is just a message to say to on line and theres no on line chat that i can find anymore

[**peaseblossom** · Accepted solution]

Click on "eBay Help", top right of page (or from My eBay pages it's "Help & Contact", top left).   Scroll down to "Contact Us" and click on that.   Select a topic, the nearest or any topic.   On the next page, on the lefthand side you should get links to "Have us call you" and "Chat with us".

[claires2421 · Accepted solution]

Thankyou

[red_magpie]

I'm afraid there's no quick and easy way to speak to someone at eBay, you just have to follow the links they provide, see: https://www.ebay.co.uk/help/account/contacting-ebay-customer-service/contact-ebay?id=4379&st=3&pos=2... Customer support during the pandemic may be limited to callback or live chat.

Have you searching eBay's help pages? These can answer many of the usual questions, see: https://www.ebay.co.uk/help/home

Otherwise, you've come to eBay's board of community expert so if you wish to explain what the problem is someone here will probably be able to help you.

[tressygirl]

It's difficult to actually ' talk' with someone as eBay staff mainly based in the Philippines are working from home because of Covid,  main line of communication is through a Live Chat,  sometimes there is a Call Back in place.

There is little reason to ever contact them,  why don't you come back and explain your problem to us,  many experienced members here happy to help.

If you then  still need to contact CS.

Contact them this way.

Scroll to the very bottom of the page on the link below , and click on Contact Us.

https://www.ebay.co.uk/help/buying/search-tips/advanced-search?id=4049&query=1455&st=GENERAL_SEARCH

Lines open today between 8 a.m. and 10 p.m.