Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Have to wait 40 days for a refund
On the 26th of September I ordered a Samsung tablet from a troll "seller" that never sent it and after my communications went unanswered I cancelled the order a few days later and the troll "seller" accepted the cancellation. Unfortunately the cancel...
Return, seller sending prepaid envelope.
I bought some electronic components that were out of spec so asked for a return. Fake components are common on here. Ebay said that the seller was sending a return label but I didn't see it so I contacted the seller who then told me they had sent me ...
Resolved! Is Evri killing Ebay?
There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...
I cannot spend or withdraw my Ebay Balance
I cannot spend or withdraw my ebay balance. Is this a common issue, as it does say it is avaialble to do either ?
RM delivered to wrong address (GPC tracking confirms) Where do I stand?
Hi, my order GPC on Royal Mail site shows as delivered to the wrong address, neighbouring block of flats. I went there, and nobody admitted receiving it. Where do I stand if tracking says "delivered"? What to do if seller refuses refund? They haven't...
Nutripaw dog allergy tablets
Just a heads up to dog owners who use nutripaw dog tablets 120 tablets from the company should cost about £35 and they do not sell on eBay or any other platforms so the huge amounts of sellers offering them for between £10 and £15 they are all fake a...
Resolved! Buyer or seller needs to cancel?
Sold an item recently as collection only, just want rid so was only 99p. They paid then eventually got in contact. I passed on my address and number and we had a call and arranged for collection today. They called saying double checked measurements a...
Lost items
So, I don't use eBay alot, but buy the odd item and usually all good and have a fairly decent experience with buying items.I've bought 3 items this month. 2 haven't turned up and a £3000 emtb I've just bought, the seller is ignoring requests for thei...
DHL is not delivering the item arrived in their delivery depot
The tracking shows the item has arrived in the local DHL depot almost 10 days ago, but they are not delivering the good, and everyday the tracking appears as the item scanned in the delivery depot as "arrived in the depot". The seller is in England a...
Resolved! Empty Envelope Received
Hello,Can someone give me some advice on how to proceed with this? I’ve just received this, an empty envelope with the side slit open. It should have contained a necklace. I would have thought that I should open an “Item not described” case but it do...
Ebay's inadequate help system for buyers
The ebay automated help system is totally inadequate. I bought 3 Railway books from a big bookselling business. I received a parcel with 3 books in it, it had the right tracking number, but they were not my railway books, they were 3 novels by Raymon...
ASICS gel kayano
Bought a pair of ASICS gel kayano for less than half RRP and what do you know ,pretty sure they were fake,1. They were sold without a box2 .They were too small,knew they were before I tried them on3 .They failed all authentication test as per you tub...
Has anyone else been scammed by a seller using Tracking Ace?
I bought an item in good faith using my ebay balance to pay. The item is still showing on ebay as not posted, but the seller provided a "tracking id" & the website "tracking ace" when I raised a not delivered case. This site shows my item as having b...
Resolved! Ebay EVRI delivery stole my parcel
I am a seller who has sold thousands of items through ebay over the years, Now since ebay has started issuing their own delivery qr codes, I thought I might as well use them as they're probably even safer. I sent my parcel with the automated EVRI del...
Anyone recieve their vouchers for buying on eBay live?
Hiya. Purchased something I otherwise wouldn't have for a tenner during an eBay live in order to try and get ahold of the two £25 vouchers on any purchase at or above £50, but I haven't recieved it yet. I know it states it can take up to two weeks, b...
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