Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Not allowed to bid (restrictions form seller code 3008)
I'm a collector of postcards of a particular subject matter. I know there are a (very) few other collectors out there, and when a rare PC comes up the bidding is sometimes fierce. So...about 15 cards came up for auction, all extremely unusual and end...
No BPF for outside UK buyers
Wow just noticed - i sold a double pack record to someone in France - they dont have BPF added.So does this just mean us Brits are the only ones charged for BPF.What makes us Brits so easy as a target to charge more and not the rest of the world? Eba...
Ebay Reporting fakes is useless, Ebay seem to condone fake items being listed!
I like to browse for things like watches and other luxury items to keep up to date with pricing and trends, and maye find a bargain! Of late i was looking at Rolex GMT Master 2, and found several items clearly fakes but with people placing bids on I ...
Additional Fees
Why am I paying for buyer protection when I am already covered by UK distance selling regulations?
I have not received an item that EBAY seems to think i have.
Where is the 6 pack millicano I ordered 9/2/25. The seller seems to be messing me about
Out for delivery email from eBay
I received an email from eBay last night, around 21:30 saying Evri were about to deliver my order. Thought it was odd, so checked Evri's own tracking system where they say they had it at a local depot but nothing about it being out for delivery.Secon...
Seller's negative feedback removed if I receive a refund? (Item faulty/ not as described)
I recently purchased a 2nd hand video game, a somewhat rare one with a value of £70, that was described as in Very Good condition (which I doubled checked, eBay defines this as "No damage to the jewel case or item cover, no scuffs, scratches, cracks,...
Problem cancellation
I purchased a Peak Loupe 6/3/25 and given a delivery date at the time of 8th-10/3/25. When it hadn’t arrived a week later I sent a message to the seller asking when I could expect it. As I did not receive any communication from the seller and was now...
EBay UK has definitely sold my number to a scammer - how to find out?
I have lived in the UK for only the past 3 months, and the moment I buy something on ebay I immediately get hit with a text scam saying “your Evri delivery was missed, please put in card info to pay £1.24 to reschedule delivery” Come on man, who is d...
New Feedback Profile page. No more Classic View :(
I have just seen the new Feedback Profile page, which made my heart sink. Although there is an option to switch back to the Classic Feedback page, presumably this horrible new version will be permanently foisted upon us sooner or later, whether we li...
Wrong item delivered, delivery company being awkward
I ordered a pair of jeans, package looked damaged and had a book in it instead. Contacted the seller who was just as confused, they only sell jeans and the book was hardback so probably more expensive anyway.The packaging looks like it was opened up ...
Aquiline delivery scam
Following a recent purchase which I should have realised was too cheap to be true the item failed to arrive so I made a request to the seller as to whereabouts of the item .The seller failed to respond but within minutes the oreder was shown as deliv...
I cannot spend or withdraw my Ebay Balance
I cannot spend or withdraw my ebay balance. Is this a common issue, as it does say it is avaialble to do either ?
My First Simple Delivery Experience - Ebay Hiding the Courier from the Buyer
As a buyer I made my first ebay purchase where the listing used Simple Delivery. I was able to choose from 'Standard Tracked' or 'Express Tracked' but the courier was hidden from me. I only knew what courier the seller would use when they uploaded th...
Are private sellers stopping listing ? Are your saved search numbers dropping dramatically ?
New private listings in 2 saved search's that I have had running for years have dropped by very nearly 50% in the last few days . eBay search can be glitchy at times and not show all listings but not to this extent . Both show a steady marked decline...
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