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Seller News: September 2025

Read the latest updates to streamline your selling experience.

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Why is ebay allowing Chinese sellers to pretend they are in the uk?

I am very angry that I can no longer shop on ebay knowing that I am buying from British business's. There are literally dozens and dozens (100's 1000's???) of Chinese sellers advertising themselves as being in the uk and when you order something the ...

smell

I bought an item of clothing which smells. The seller will not respond to my message and eBay say the seller doesn't accept returns. Should I pay £50 for something which smells? Surely a seller cannot refuse a return in these circumstances? I cannot ...

Items marked as despatched but not delivered

Some of my sold items are often marked as despatched but not delivered. Never had a complaint about non delivery until yesterday when buyer reported non delivery. I’m not saying buyer is lying but it seems too easy to me for buyer to get a refund in ...

Resolved! Ebay EVRI delivery stole my parcel

I am a seller who has sold thousands of items through ebay over the years, Now since ebay has started issuing their own delivery qr codes, I thought I might as well use them as they're probably even safer. I sent my parcel with the automated EVRI del...

Click and collect not an option on offers...what nonsense!!!

I am aware this has already been raised in discussion. I am starting a new conversation to raise it again and I am hoping eBay will take note. I found a thread about the issue of not being able to choose C&C when making an offer and only being able t...

can't return flammable item!

I was sold and item under false pretences but now can't send it back to the states because no company will post it for me as it is considered a dangerous good. Keep getting error messages when trying to talk to an agent from ebay so i'm trying here.....

Proof of age?

I tried to buy a little chainsaw; considered, apparently, a "bladed article". Couldn't complete the purchase due to failure of Ebay s'ware reading card, despite using picture. Why is Ebay asking for proof of age when, by its own records, I have been ...

Phone number for Ebay

Hi,I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute. Thanks.

Resolved! Proving my age without a credit card!

I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...

How to verify age withouth the credit card.

Hi. As you know, currently there is no other way to verify age other just with a credit card. For this reason, we need to ask eBay to change something here. The best I can think of is, write a complaint. Go to https://www.ebay.co.uk/help/selling/gett...

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Incorrectly charged shipping after Best Offer?

HiI made a few offers to the same seller that was selling some motorcycle parts. They accepted all of my offers, and as they’re only 30 mins away from me I had selected Free Collection on all of the offers I made I’ve been charged automatically, and ...

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